24
17
13
Level1
2
0
2017-10-27 1866 views
the staff are impolite and rude.  started with asking for a menu to order food - for a table of 4 people, they gave us 1 menu, and when we asked for one more, they asked us why we needed another one.  we asked for a 3 so each of us could look through the menu and though we were given it, the waitress looked annoyed at us...what you need another one?then after dinner, we wanted to sit and chat...we finished dinner around 9pm and wanted to sit and chat for awhile.  the restaurant was half empty   
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the staff are impolite and rude.  started with asking for a menu to order food - for a table of 4 people, they gave us 1 menu, and when we asked for one more, they asked us why we needed another one.  we asked for a 3 so each of us could look through the menu and though we were given it, the waitress looked annoyed at us...what you need another one?
then after dinner, we wanted to sit and chat...we finished dinner around 9pm and wanted to sit and chat for awhile.  the restaurant was half empty       and there was no queue at the door.  so, even though they said they wanted the table back at 8:30pm and they didnt force us to leave then, they           started all the : clearing of the plates, giving you dessert, standing by your table to make you feel unconfortable ....at around 9:10.  By 9:30pm, the         manager (he was dressed in a suit) came around and stood by our table and then started purposely looking at his watch.  

by 9:30 the receptionist comes over to say "ladies, we need the table, there's a lot of people waiting" and threw done the bill.  needless to say we           were all but happy - should have stayed, but we left and there was no one outside waiting.....lf the place was empty.   


工作人員不禮貌和粗魯。開始要求一個菜單訂購食物 - 一張4人的桌子,他們給了我們1個菜單,當我們再問一次,他們問我們為什麼需要另外一個菜單。我們要求一個3,所以我們每個人都可以看看菜單,雖然女服務員把菜單給了我們但是看起來很生气还问我们真的需要另一個?


晚餐後,我們想聊聊天,晚上9點左右我們吃完晚餐,想聊一會兒。餐廳半空,門口沒有人在排隊。不就他們就開始:清理盤子,給你甜點,站在你的桌子旁边,讓你感到不舒服...在9:10左右到晚上9點半,經理(穿著西裝)走過來站在我們的桌子旁,然後開始有意地看著他的手錶。



到9點30分,接待員來到“女士們,我們需要桌子,有很多人在等待”,並把賬單不礼貌地仍在我们桌上。当时我們都很不開心 – 其实應該留下來,但我們離開了,沒有人在外面等待。一半的地方是空的。为什么要这样对客人呢?如果真的有人等,我们当然不会坐在餐厅了。
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Decor
Service
Hygiene
Date of Visit
2017-10-26
Dining Method
Dine In
Type of Meal
Dinner
Celebration
Anniversary
Dining Offer
Credit Card Offers
Level1
3
0
2017-10-27 1575 views
Made a reservation for 7 pm and was told we would need to return the table at 8.30 pm.  The restaurant was half empty when we arrived and was still half empty at 8.30 pm.  No one asked us to leave so we continued to stay and chat. At 9.30 pm, a staff stood next to our table and stared at his watch which we found incredibly rude and 5 mins later, someone else approached us and asked us to leave because of "other customers".  The restaurant was still half empty and no one was waiting for a table.A
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Made a reservation for 7 pm and was told we would need to return the table at 8.30 pm.  The restaurant was half empty when we arrived and was still half empty at 8.30 pm.  No one asked us to leave so we continued to stay and chat. At 9.30 pm, a staff stood next to our table and stared at his watch which we found incredibly rude and 5 mins later, someone else approached us and asked us to leave because of "other customers".  The restaurant was still half empty and no one was waiting for a table.

At this price, I can find other hotpot restaurants with food which is just as good and fresh but infinitely better service.  Will not return again.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2017-10-26
Dining Method
Dine In
Spending Per Head
$400 (Dinner)
Level1
1
0
宵夜時份人不多,我們坐卡位,環境不錯。菜單的價格算中高價,但不要期望有同等服務態度。湯底我們點了鴛鴦湯(麻辣&雞),飲品點了西瓜冰,食材方面點了象白蚌,牛肉,鯇魚,蔬菜等等。 打邊撈基本上食物保持到新鮮,湯底濃度掌握到,也差不到那裡去。總括:我覺得不倒翁打邊撈環境和味道都OK,唯獨是侍應服務態度不佳
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宵夜時份人不多,我們坐卡位,環境不錯。菜單的價格算中高價,但不要期望有同等服務態度。湯底我們點了鴛鴦湯(麻辣&雞),飲品點了西瓜冰,食材方面點了象白蚌,牛肉,鯇魚,蔬菜等等。 打邊撈基本上食物保持到新鮮,湯底濃度掌握到,也差不到那裡去。
總括:我覺得不倒翁打邊撈環境和味道都OK,唯獨是侍應服務態度不佳
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2017-07-29
Dining Method
Dine In
Spending Per Head
$1000 (Last Night Supper)
Recommended Dishes
  • 打邊撈
Level3
41
0
本人不是打邊爐愛好者,不過一年都會有一兩次。今日放工成班同事一齊去尼間打邊爐,記得兩年前試過,不過無咩印象有咩好食,今次再試真d,點左手切肥牛(安格斯),好新鮮,牛肉好味,同事們都話牛肉好正,有牛味,無根,所以再點第二碟,雖然價錢比一般打邊爐貴但物有所值,價錢同食物,環境,服務成正比,係值得試的!仲有個響鈴係新鮮炸架!唔同一般係現成,所以食落口係好味好多,食菜全部都好新鮮,應該係甘,所以總括唔錯!
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本人不是打邊爐愛好者,不過一年都會有一兩次。今日放工成班同事一齊去尼間打邊爐,記得兩年前試過,不過無咩印象有咩好食,今次再試真d,點左手切肥牛(安格斯),好新鮮,牛肉好味,同事們都話牛肉好正,有牛味,無根,所以再點第二碟,雖然價錢比一般打邊爐貴但物有所值,價錢同食物,環境,服務成正比,係值得試的!仲有個響鈴係新鮮炸架!唔同一般係現成,所以食落口係好味好多,食菜全部都好新鮮,應該係甘,所以總括唔錯!
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2017-06-26
Dining Method
Dine In
Spending Per Head
$500 (Dinner)
Recommended Dishes
  • 手切肥牛,響鈴
Level1
2
0
First, we called the restaurant to book the place beforehand and the answer we got over the phone was "all full la". However, when we arrived at Times Square and decided to check it out anyway, we saw the place was half empty actually. So we just "walked in" within 5 minutes.Then, we were stunned by the appalling service:First, no one could explain to us our questions on the confusing menu and prices. Seriously, when you offer so many different combinations/prices on more than one menu, you'd ex
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First, we called the restaurant to book the place beforehand and the answer we got over the phone was "all full la". However, when we arrived at Times Square and decided to check it out anyway, we saw the place was half empty actually. So we just "walked in" within 5 minutes.

Then, we were stunned by the appalling service:

First, no one could explain to us our questions on the confusing menu and prices. Seriously, when you offer so many different combinations/

prices on more than one menu, you'd expect questions from customers. And please, you should make sure your staff can answer them. The woman who waited on us did not have the patience or a clue really what the menu means herself. When we demanded someone else to come over, she called upon a man in suit (I supposed the manager) who was even worse. If a manager could be rude like him, this restaurant is doomed. After a rather long "discussion" clarifying the prices and our order, we were relieved and would like to just sit and enjoy our food. But our tea never came, and then it came it was the wrong tea. The story in a similar pattern just went on for the whole night.

I do understand restaurants in Hong Kong are busy, especially those in Times Square where most customers are tourists. But isn't it strange a 
place like Times Square with pricey posh restaurants full of tourists couldn't guarantee a slightly better service? What is happening to Hong 
Kong? 
One thing good about this restaurant is the soup base - we ordered the chicken soup base, which came with half a chicken and full ingredients 
but don't even think about the shrimps which are extra small and thin but costing $50 each. It's just not worthy.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Decor
Service
Hygiene
Date of Visit
2017-02-08
Waiting Time
5 Minutes (Dine In)
Spending Per Head
$380 (Dinner)
Recommended Dishes
  • Soup base
Level2
14
0
2017-01-05 4548 views
點了椰子雞鍋,口味很不正宗,可能專門是給香港人吃的吧,沒什麼太大的特色。東西算滿高價的,但都好大一盤,所以很不適合2-3人去吃,覺得要超過5人去吃才點得到東西,不然人少點個二樣就夠了,點多了吃不完,點少了吃不到東西,真心覺得如果有半份可以點就好了。服務一般般,和收費相比不值得。
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點了椰子雞鍋,口味很不正宗,可能專門是給香港人吃的吧,沒什麼太大的特色。
東西算滿高價的,但都好大一盤,所以很不適合2-3人去吃,覺得要超過5人去吃才點得到東西,不然人少點個二樣就夠了,點多了吃不完,點少了吃不到東西,真心覺得如果有半份可以點就好了。
服務一般般,和收費相比不值得。
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Dining Method
Dine In
Level1
1
0
2016-11-12 6542 views
行完街過來宵夜,宵夜六折幾抵,但居然要等位!點左鴛鴦鍋底,沙爹ok,牛肉船好正!兩個人吃剛剛夠。其他配料都幾好,桂花蚌同珊瑚蚌都好爽。總的來說都ok,兩個人買單700幾。
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行完街過來宵夜,宵夜六折幾抵,但居然要等位!
牛肉船
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點左鴛鴦鍋底,沙爹ok,牛肉船好正!兩個人吃剛剛夠。
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其他配料都幾好,桂花蚌同珊瑚蚌都好爽。

總的來說都ok,兩個人買單700幾。

(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Dining Method
Dine In
Spending Per Head
$380
Recommended Dishes
牛肉船
Level2
27
0
2016-10-20 5088 views
Walked into Time Square to try this restaurant. Had good experience with the other 2 locations. And this chain certainly did not disappointed! Fresh & tasty food, good service, and great environment. And they even surprised me w a free shrimp dumpling and a free dessert!
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Walked into Time Square to try this restaurant. Had good experience with the other 2 locations. And this chain certainly did not disappointed! Fresh & tasty food, good service, and great environment.
And they even surprised me w a free shrimp dumpling and a free dessert!
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113 views
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112 views
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148 views
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299 views
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176 views
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Dining Method
Dine In
Level4
2016-09-28 4023 views
香港人幾時都咁喜愛烚下烚下, 同幾個女性朋友們想一路烚一路傾計, 當然要搵間坐得舒服既火鍋店, 食過九龍區果間, 今晚又試下港島區呢間先選好左鴛鴦湯底, 好快就叫到一枱都係食材, 咁至夠氣氛架嘛火鍋必食之選當係係牛肉啦, 呢度可選脊/邊位, 呢碟係細既牛脊肉, 脂肪分佈平均, 唔太厚, 只需烚十幾秒就可食得, 肉味濃郁, 又唔韌, 正呀!招牌水餃皇一客8隻, 超大隻, 入面有彈牙蝦肉; 另外一款係韮菜餃, 皮薄餡料夠多, 食2隻都好飽肚響鈴亦係必叫之選, 一條份量都幾大條, 可以生食又點, 烚10秒內食亦得..............得左!見佢有魚三角, 當然亦要叫返碟, 一碟份量唔少, 烚完魚肉超滑鮮甜, 基本上係無細骨, 連唔喜歡食魚既友人都比面試食一舊!烚下吹下又一晚............................枱面既食物全部KO晒, 女子組好野!
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香港人幾時都咁喜愛烚下烚下, 同幾個女性朋友們想一路烚一路傾計, 當然要搵間坐得舒服既火鍋店, 食過九龍區果間, 今晚又試下港島區呢間先
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選好左鴛鴦湯底, 好快就叫到一枱都係食材, 咁至夠氣氛架嘛
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火鍋必食之選當係係牛肉啦, 呢度可選脊/邊位, 呢碟係細既牛脊肉, 脂肪分佈平均, 唔太厚, 只需烚十幾秒就可食得, 肉味濃郁, 又唔韌, 正呀!
110 views
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招牌水餃皇一客8隻, 超大隻, 入面有彈牙蝦肉; 另外一款係韮菜餃, 皮薄餡料夠多, 食2隻都好飽肚
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響鈴亦係必叫之選, 一條份量都幾大條, 可以生食又點, 烚10秒內食亦得..............得左!
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見佢有魚三角, 當然亦要叫返碟, 一碟份量唔少, 烚完魚肉超滑鮮甜, 基本上係無細骨, 連唔喜歡食魚既友人都比面試食一舊!
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烚下吹下又一晚............................枱面既食物全部KO晒, 女子組好野!
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Dining Method
Dine In
Level4
114
0
今晚被閨蜜強逼去報讀韓文班,再搭叮叮捉Pokemon,折騰完一輪,好累好餓,此刻最想就是能吃個火鍋。我對打邊爐的熱愛從來都不會減少,一年四季都打需要無數大小邊爐,今晚我們就選在不倒翁。我們選了鴛鴦鍋,麻辣和清湯。麻辣湯底非常麻辣 味道濃香 辣勁十足 點了竹蔗水~好喝不能缺少的牛肉,肉質不錯,肉脂比例很好,牛肉味道濃郁半份水餃皇大大粒裏面全是滿滿的蝦肉,非常彈牙而且蝦肉飽滿又鮮嫩,再配上黑目耳絲,味道更棒!後悔點了桂花蚌~口感質地超奇怪,還特別腥 娃娃菜分量不少,但菜的水分頗少較乾,不夠新鮮。烏冬的分量也不少再來一份蝦滑非常好吃,滑嫩又彈牙,蝦味濃郁吃到一半又渴了 叫一渣西瓜汁 西瓜汁是鮮搾的 天然又freash吃完還有飯後果西瓜兩片和一塊桂花糕
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今晚被閨蜜強逼去報讀韓文班,再搭叮叮捉Pokemon,折騰完一輪,好累好餓,此刻最想就是能吃個火鍋。我對打邊爐的熱愛從來都不會減少,一年四季都打需要無數大小邊爐,今晚我們就選在不倒翁。
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我們選了鴛鴦鍋,麻辣和清湯。
麻辣湯底非常麻辣 味道濃香 辣勁十足
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點了竹蔗水~好喝
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不能缺少的牛肉,肉質不錯,肉脂比例很好,牛肉味道濃郁
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半份水餃皇
大大粒裏面全是滿滿的蝦肉,非常彈牙而且蝦肉飽滿又鮮嫩,再配上黑目耳絲,味道更棒!
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後悔點了桂花蚌~口感質地超奇怪,還特別腥
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娃娃菜分量不少,但菜的水分頗少較乾,不夠新鮮。
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烏冬的分量也不少
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再來一份蝦滑
非常好吃,滑嫩又彈牙,蝦味濃郁
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吃到一半又渴了 叫一渣西瓜汁 
西瓜汁是鮮搾的 天然又freash
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吃完還有飯後果
西瓜兩片和一塊桂花糕
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2016-08-03
Dining Method
Dine In
Spending Per Head
$610 (Dinner)
Level3
52
0
2016-07-28 2806 views
唔系講笑,我真系第一次食呢間野,本身無抱太大希望,但自從來過呢度試過之後,我決定以後都會常來我中意食魚,就算價格再貴都會點盤魚來食嘎啦,今次點咗石斑魚,真系好貴,但系真系好味,肉質很嫩,而且湯底加咗薑,辟咗D魚肉嘅腥味點咗大盤裝嘅牛肉,牛肉味好濃,應該幾新鮮下大蝦水餃,每只水餃裡面都包咗只蝦,可能有大有細吧,但系鮮蝦嘅餡料真系爽滑可口,不可不嘗
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唔系講笑,我真系第一次食呢間野,本身無抱太大希望,但自從來過呢度試過之後,我決定以後都會常來
我中意食魚,就算價格再貴都會點盤魚來食嘎啦,今次點咗石斑魚,真系好貴,但系真系好味,肉質很嫩,而且湯底加咗薑,辟咗D魚肉嘅腥味
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點咗大盤裝嘅牛肉,牛肉味好濃,應該幾新鮮下
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大蝦水餃,每只水餃裡面都包咗只蝦,可能有大有細吧,但系鮮蝦嘅餡料真系爽滑可口,不可不嘗
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2016-04-21
Waiting Time
12 Minutes (Dine In)
Type of Meal
Dinner
Level4
177
0
2016-07-19 1736 views
唔系講笑,我真系第一次食呢間野,本身無抱太大希望,但自從來過呢度試過之後,我決定以後都會常來我中意食魚,就算價格再貴都會點盤魚來食嘎啦,今次點咗石斑魚,真系好貴,但系真系好味,肉質很嫩,而且湯底加咗薑,辟咗D魚肉嘅腥味點咗大盤裝嘅牛肉,牛肉味好濃,應該幾新鮮下大蝦水餃,每只水餃裡面都包咗只蝦,可能有大有細吧,但系鮮蝦嘅餡料真系爽滑可口,不可不嘗
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唔系講笑,我真系第一次食呢間野,本身無抱太大希望,但自從來過呢度試過之後,我決定以後都會常來
我中意食魚,就算價格再貴都會點盤魚來食嘎啦,今次點咗石斑魚,真系好貴,但系真系好味,肉質很嫩,而且湯底加咗薑,辟咗D魚肉嘅腥味
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點咗大盤裝嘅牛肉,牛肉味好濃,應該幾新鮮下
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大蝦水餃,每只水餃裡面都包咗只蝦,可能有大有細吧,但系鮮蝦嘅餡料真系爽滑可口,不可不嘗
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2016-07-06
Waiting Time
5 Minutes (Dine In)
Type of Meal
Tea
Level2
13
0
2016-06-11 2297 views
天氣熱,但系都系擋不住我地要食火鍋嘅心!今日就食咗不倒翁中日火鍋料理,都幾唔錯,推薦比大家啦!呢度嘅環境空間都算幾大下,裝修風格非常古典,基本都系散台,有2到4人嘅沙發枱還有5-8人枱!格局劃分幾明確,一入去中間就系海鮮展覽選購區,再往前走就系日料加工嘅地方!我地選嘅系沙爹鍋,系呢店家嘅特色火鍋之一,非常好嘅湯底,味道有D東南亞系嘅感覺,但系辣得來好好味!蔬菜拼盤又平又大份,幾新鮮嘎!食左碟醉雞鍋,哇,雞肉難得嘅鮮嫩,因為好多火鍋嘅肉都系好老嘅,呢間做得非常好,肉質保持得好好! 
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天氣熱,但系都系擋不住我地要食火鍋嘅心!
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今日就食咗不倒翁中日火鍋料理,都幾唔錯,推薦比大家啦!
呢度嘅環境空間都算幾大下,裝修風格非常古典,基本都系散台,有2到4人嘅沙發枱還有5-8人枱!格局劃分幾明確,一入去中間就系海鮮展覽選購區,再往前走就系日料加工嘅地方!
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我地選嘅系沙爹鍋,系呢店家嘅特色火鍋之一,非常好嘅湯底,味道有D東南亞系嘅感覺,但系辣得來好好味!
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蔬菜拼盤又平又大份,幾新鮮嘎!
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食左碟醉雞鍋,哇,雞肉難得嘅鮮嫩,因為好多火鍋嘅肉都系好老嘅,呢間做得非常好,肉質保持得好好!
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2016-05-12
Waiting Time
1 Minutes (Dine In)
Type of Meal
Lunch
Level3
39
0
2016-06-05 1658 views
就嚟要出trip啦,嚟不倒翁食翻一餐大餐!!呢間不倒翁系時代廣場11樓,出咗扶梯就係啦。 店內嘅環境空間好大,裝修風格比較偏古典,基本上都係散檯。一入去中間就係海鮮展覽選購區,服務費系10%。揀咗沙爹鍋118!!味道有啲東南亞feel。頂級雪花肥牛,細份嘅。紅白相間,肉嘅紋路特別清晰。口感唔算太入口即溶,不過都ok嫩。 墨魚滑,啱啱上嚟嘅時候以為系薯仔泥添~~雖然好彈牙。不過味道就一般啦。招牌四寶丸108. 調味料都有好多種口味,可以隨便揀~~兩個人食咗600幾蚊,性價比一般啦。
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就嚟要出trip啦,嚟不倒翁食翻一餐大餐!!呢間不倒翁系時代廣場11樓,出咗扶梯就係啦。
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店內嘅環境空間好大,裝修風格比較偏古典,基本上都係散檯。一入去中間就係海鮮展覽選購區,服務費系10%。
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揀咗沙爹鍋118!!味道有啲東南亞feel。頂級雪花肥牛,細份嘅。紅白相間,肉嘅紋路特別清晰。口感唔算太入口即溶,不過都ok嫩。
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墨魚滑,啱啱上嚟嘅時候以為系薯仔泥添~~雖然好彈牙。不過味道就一般啦。招牌四寶丸108.
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調味料都有好多種口味,可以隨便揀~~
255 views
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兩個人食咗600幾蚊,性價比一般啦。
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2016-06-02
Waiting Time
10 Minutes (Dine In)
Spending Per Head
$450 (Dinner)
Level3
78
0
2016-01-09 3363 views
呢間火鍋真係係我食過咁多火鍋以來最好食噶一間沒有之一,去到食左你先會知道咩叫一分錢一分貨 呢度啲食材好新鮮,而且都係厚切,有夠大份喔,真係有質量又有份量吖而且牛肉係現切噶,色澤好靚,紋理十分清晰,肥瘦分明,不過瘦肉噶部份會比較多 蝦雖然好貴,不過勝在呢度服務夠好,我地坐著等食就得啦,蝦肉好飽滿,而且蝦肉爽口彈牙,最緊要係夠新鮮 呢度噶水餃皇真係超級正吖,入面包住幾隻蝦、黑松露、菠菜等等,一啖咬落去口感豐滿而且皮薄
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呢間火鍋真係係我食過咁多火鍋以來最好食噶一間沒有之一,去到食左你先會知道咩叫一分錢一分貨
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呢度啲食材好新鮮,而且都係厚切,有夠大份喔,真係有質量又有份量吖
而且牛肉係現切噶,色澤好靚,紋理十分清晰,肥瘦分明,不過瘦肉噶部份會比較多
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蝦雖然好貴,不過勝在呢度服務夠好,我地坐著等食就得啦,蝦肉好飽滿,而且蝦肉爽口彈牙,最緊要係夠新鮮
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128 views
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呢度噶水餃皇真係超級正吖,入面包住幾隻蝦、黑松露、菠菜等等,一啖咬落去口感豐滿而且皮薄
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2016-01-07
Waiting Time
20 Minutes (Dine In)
Spending Per Head
$560 (Dinner)