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Exit A3 , Sha Tin MTR Station continue reading
All Branches (7)
Telephone
26100801
Opening Hours
Today
11:30 - 21:30
Mon - Sun
11:30 - 21:30
Payment Methods
Visa Master AlipayHK Alipay Cash Octopus AE UnionPay JCB Apple Pay Google Pay WeChat Pay
Other Info
Accessible Environment Details
10% Service Charge
Spot payment
Above information is for reference only. Please check details with the restaurant.
Review (148)
我在春水堂沙田新城市廣場分店的經歷讓我感到非常失望。在26/10下午,我和另一位客人在排隊結帳時,遭遇了一位顧客插隊的情況。更令人震驚的是,此店員不僅沒有對此事件進行處理,還讓該插隊的客人優先結帳,並對我們說“等等吓”,這讓我感到非常不被尊重。我曾經對春水堂的服務抱有很高的期望,但這次的經歷讓我質疑他們對顧客的重視程度。更糟糕的是,我在26/10發送的投訴電郵至今未收到任何回覆,這顯示出品牌對顧客意見的漠視。我希望春水堂能夠重視顧客的反饋,改善服務質量,並對員工進行必要的培訓。否則,我將不會再光顧這家店,也不會推薦給其他人。I am very disappointed with my experience at the Chun Shui Tang branch in Sha Tin New Town Plaza. On the afternoon, while I was in line to check out with another customer, we encountered a situation where another customer cut in line. What was even more shocking was that the staff not only failed to address this issue but also allowed the line-cutter to check out first, telling us to "wait a moment" in a dismissive tone, which made me feel very disrespected.I had high expectations for the service for the brand, but this experience has made me question their level of commitment to customer satisfaction. To make matters worse, I have yet to receive any response to the complaint email I sent on October 26, which shows a disregard for customer feedback from the brand.I hope that they will take customer feedback seriously, improve their service quality, and provide necessary training for their staff. Otherwise, I will not return to this store and will not recommend it to others. continue reading
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Level2 2024-07-18
416 views
個人喜好感受分享。1) 紅燒半筋半腩麵$92 (付味菜)湯-重味、偏鹹麵-又滑又彈牙,好👍🏻腩- 軟,不過唔滑,只吃了一半筋-軟腍夠入味。全吃掉我先吃沒有落味菜,比較香濃加入味菜,又有另一番風味,比較清新多層次湯頭沒有辣味,很善良。份量適中,冇浪費。湯同麵的溫度剛好,易入口。細微處顯高下。2)滷水蛋$13 - 入味,香。蛋白爽脆,蛋黃粉香——-服務好環境乾淨顧客群斯文氛圍很好商場綠州有個限定嘅酸菜白肉麵$88。 都好想試下。下次食完再留字💕分享下 continue reading
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Level1 2024-05-25
607 views
不能吃麻,請避開麻辣鴨血鴨胸冬粉! 鴨血嫩滑多汁,鴨胸尚可,但整碗表面全部都是花椒辣椒,吃完舌頭已經快無知覺本人尚算可以吃辣,不過這碗真的需要注意⚠️⚠️⚠️⚠️ continue reading
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Level1 2024-05-25
412 views
今日去春水堂,只係想叫一杯外賣抹香奶茶。11:31 order,去到11:49,我先見到杯嘢出現,已經封好蓋,放咗喺counter。問題在,啲員工見到我好心急咁等,佢竟然視如不見。因為要趕12:00車,好聲好氣問可唔可以將放喺counter嗰杯茶遞俾我。有位員工同另外一位員工好大大聲咁講:「張單寫住12:00先出杯茶。」即係叫佢唔好理我叫我繼續等。真係有冇搞錯。好,橫掂我已經趕唔到班車,下一班車12:30 ,我用呢半個鐘頭去投訴你。 continue reading
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Level1 2024-04-14
454 views
🆘這個蒜泥白肉真的可以算是我點過的蒜泥白肉最難吃top1 😭 分量相對價錢而言不算少,但是是冷的🥶(我可以理解這是涼菜 但它是冷到凍牙齒的那種)憑一己之力刷新我蒜泥白肉的下限;肉片全部粘連在一起,一坨坨的還要費好大力分開。感覺就是煮了切了進急凍,解凍都不解凍直接拿出來淋上醬料就上菜。OMG怎麼可以如此難吃😱 紅燒牛肉麵和鹽酥雞中規中矩 可以點。功夫面的肉碎挺香。總體而言湊合 但是不值👋🏻。。。。。。。。 continue reading
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)