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0
1
Video
Telephone
27986208
Good For
Casual Drink
Opening Hours
Today
08:30 - 19:00
Mon - Fri
08:00 - 20:00
Sat - Sun
08:30 - 19:00
Public Holiday
08:30 - 19:00
Above information is for reference only. Please check details with the restaurant.
I want to share the most furious experience I have ever had at any Starbucks in the world. Bravo hkust Starbucks! I took a guest visiting the senior management of the university who speaks Mandarin for after lunch caffeine at this place. We waited in line for our turn before the waiter who spoke Cantonese then switched to english to us. I was shocked by his claim that he could not speak mandarin. But I still asked politely whether we can have somebody who speaks Mandarin to serve us. Then comes this guy who treated us with an attitude. Since we were ordering for a group of ten and we were leaving soon so after we were told it’d be a 30-min wait we decided to cancel the order. Then comes the climax- this guy gave us a finger and I’m like what???? I immediately spoke to him in Cantonese asking what the finger was for （你做咩手指指）and he said “ oh it’s not for you” (都唔係指你） — so tell me Starbucks: whether it’s fine as long as the finger 「都唔係指你」 acceptable in your service ????I find this situation embarrassing, humiliating, and offensive. I totally understand a long queue in front of and behind us makes your staff work under pressure but it is absolutely not appropriate and acceptable to first tell me you CANNOT speak mandarin and second give a finger as a waiter/barista. Please do take this case seriously and I’ll keep filing the complaint until it’s resolved or I am given an apology and explanation.
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今年科大嘅starbucks新裝修佐，就係原先舊舖隔離嘅位置。感覺好似大間佐，坐落舒服啲。一般趕住上堂，就直接order take away。直接拎走去課室。今日竟然仲有朱古力蛋糕，我至愛，平時賣得好快。加埋杯hazelnut latte，夠曬科大間starbucks仲有學生價，好似係七折，要出示學生證。買嘢食抵好多啊。同埋唔收cash，淨係收移動支付，信用卡、八達通等都OK。輪候時間唔會太長，算好快手。
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This was the worst purchasing experience I have ever had at a Starbucks or any coffee shop. One of the staff members was really arrogant and impatient even when I was being really polite the whole time. He’s got a really rude tone of voice and attitude. He even raised his voice to my friend impatiently without any reason when my friend was simply asking which coffee belong to him. There was absolutely no respect to the customers and we felt really upset about this.
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臨近開學，starbucks推出Frappuccino 買一送一優惠，西貢門市立即水涉不通大排長龍，我滿心期待試綠茶味，便四時半到達，排了一會兒，店員說三重朱古力和綠茶味都賣光光了！只剩下芒果和士多啤梨乳咯味，真可惜呢！最後我和同事決定定要兩杯tall size士多啤梨乳咯味，試試新野。Frappuccino 的顏色非常漂亮，是紅加白hybrid, 難怪店內很多女士都點士多啤梨乳咯味，喝下去立即嚐到濃濃乳咯味，甜之餘還帶適量的乳咯酸莓味，入口香滑而且質感厚身，讚！內裡還有不少士多啤梨味姐哩，呈晶瑩的淡紅色，吃下去一點也不甜膩，多了草莓的甜酸味，跟乳咯是絕配。雖然只買了tall size，但喝完以後真的很飽啦。
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