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Restaurant: Kwan Cheuk Heen
Offer: Dine and earn miles at this Cathay partner restaurant !
Dine at partner restaurants and earn up to HKD4 = 2 miles as a Cathay member. T&C apply.
Terms & Details:
  • Asia Miles can be earned on eligible transactions of up to HKD10,000.
  • Cathay members can earn HKD 4 = 1 mile when dining at Cathay partner restaurants. Standard Chartered Cathay Mastercard® holders can earn an additional HKD 4 = 1 dining rewards when they pay with their card, for a total of HKD 4 = 2 miles.
  • Asia Miles earned are based on the total amount spent including service charges, taxes and tips.
  • Asia Miles may not be earned on certain promotional menus. Please check with individual partner restaurants prior to dining.
  • Asia Miles will be credited to members’ accounts 10 working days after each eligible dining transaction.
Other Cathay Terms & Conditions apply.
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生日聚餐
2019-12-11 1788 views
We went there for a dinner gathering to celebrate my friend’s birthday. It’s my first visit. We’ve ordered the recommended Set menu. Overall speaking, the quality of food is fine. But the service of the black-suited captain is really poor. My friend has politely asked if it is feasible to change the assigned dessert of the set menu as she has caught cold and preferred dessert that was slightly sweetened. The response from the captain was truly annoying and disgusting. He replied rudely saying th
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We went there for a dinner gathering to celebrate my friend’s birthday. It’s my first visit. We’ve ordered the recommended Set menu. Overall speaking, the quality of food is fine.
But the service of the black-suited captain is really poor. My friend has politely asked if it is feasible to change the assigned dessert of the set menu as she has caught cold and preferred dessert that was slightly sweetened. The response from the captain was truly annoying and disgusting. He replied rudely saying that the dessert could not be changed because he has already taken them out from the kitchen. Then we reinforced that we would prefer something else. Subsequently, he abruptly responded, ‘what did you want?’ and said we could only change it for a low-priced dessert (which is not fair as there are other dessert offered in other Set that charges the same price as ours) His ill-mannered service has ruined my friend’s birthday and we would never visit this place again.

(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Decor
Service
Hygiene
Date of Visit
2019-12-10
Dining Method
Dine In
Spending Per Head
$500 (Dinner)
Celebration
Birthday