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Had brunch in Spices this afternoon at around 2.  Saw an empty table when arrived the restaurant at  13:40 but the manager ALEX denied to let us in (we had booked), received a phone call after 20 minutes and the same table was offered to us. The manager did not offer any assistance to wheelchairs during our entry and settle down in the restaurant. Afterwards, we requested to close the door (which connect to the outdoor area of the restaurant) as today was cold and the wind was fierce (we were wi
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Had brunch in Spices this afternoon at around 2.  Saw an empty table when arrived the restaurant at  13:40 but the manager ALEX denied to let us in (we had booked), received a phone call after 20 minutes and the same table was offered to us. The manager did not offer any assistance to wheelchairs during our entry and settle down in the restaurant. Afterwards, we requested to close the door (which connect to the outdoor area of the restaurant) as today was cold and the wind was fierce (we were with a 80-year-old elderly who was sitting near the door), the manager again denied such request and claimed that it is necessary to keep the door open for convenience. However, afterwards, the door was closed by one of the waiters and the manager also showed no intention to re-open the door, this shows that it is not necessary to keep the door open at all. 
p.s. all other waiters and waitresses in the restaurant (except the manager) offers great service
 
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Decor
Service
Hygiene
Date of Visit
2018-01-27
Waiting Time
20 Minutes (Dine In)
Spending Per Head
$200 (Lunch)
Recommended Dishes
  • Salmon bread
  • 軟殼蟹