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Amazing food, HIGHLY IMPOLITE SERVICE
2019-02-05 375 views
We were a group of 7 people who visited yesterday for dinner. We wished to dine in the open area of the restaurant and were told we could use it till 9:30 pm after which we needed to shift inside, to which we agreed. At 9:20, one of the staff members told us to move in and we said we would go in ten minutes. She returned in a couple of minutes and this time very rudely told us to move in saying our sheesha has been placed there. None of the other guests (smaller groups) were asked to shift, so w
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We were a group of 7 people who visited yesterday for dinner. We wished to dine in the open area of the restaurant and were told we could use it till 9:30 pm after which we needed to shift inside, to which we agreed. At 9:20, one of the staff members told us to move in and we said we would go in ten minutes. She returned in a couple of minutes and this time very rudely told us to move in saying our sheesha has been placed there. None of the other guests (smaller groups) were asked to shift, so we were a bit surprised.We shifted in immediately but after 2 hours were being pushed to vacate the table to the extent that the server gave us our bill without we asking for it. On questioning she told us they had customers waiting being a public holiday, strangely we saw none.
More than disgusted, I was shocked as I've been here a couple of times before and this was the first time we experienced such rude service. It was an embarrassment being there with our guests who were in HongKong for a holiday.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Decor
Service
Hygiene
Date of Visit
2019-02-04
Dining Method
Dine In