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2024-09-16
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Busy evening, walked in to order two pizzas to-go at 18:10Received call to pickup at 18:37Told staff order number, “OK” he said.Waited and waited to find out order was not ready because they missed making one pizza. Found out only from overhearing kitchen conversation, without any form of apology for their mistake by staff nor chef.I asked if they can keep warm the first pizza that had obviously been sitting cold, “No we cannot”.Twenty minutes later at 18:58, the second pizza was finally ready.
Received call to pickup at 18:37
Told staff order number, “OK” he said.
Waited and waited to find out order was not ready because they missed making one pizza. Found out only from overhearing kitchen conversation, without any form of apology for their mistake by staff nor chef.
I asked if they can keep warm the first pizza that had obviously been sitting cold, “No we cannot”.
Twenty minutes later at 18:58, the second pizza was finally ready. They didn’t even tie the boxes together like they did for other customers until I requested.
50 minute wait for a cold and a hot pizza, one of which is deformed, plus having to endure bad attitude by rude staff (the guy in the glasses)
Never again.
Reginella and Margherita Pizza
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