118
34
17
Restaurant: Megan's Kitchen
Offer: Dine and earn miles at this Cathay partner restaurant !
Dine at partner restaurants and earn up to HKD4 = 2 miles as a Cathay member. T&C apply.
Terms & Details:
  • Asia Miles can be earned on eligible transactions of up to HKD10,000.
  • Cathay members can earn HKD 4 = 1 mile when dining at Cathay partner restaurants. Standard Chartered Cathay Mastercard® holders can earn an additional HKD 4 = 1 dining rewards when they pay with their card, for a total of HKD 4 = 2 miles.
  • Asia Miles earned are based on the total amount spent including service charges, taxes and tips.
  • Asia Miles may not be earned on certain promotional menus. Please check with individual partner restaurants prior to dining.
  • Asia Miles will be credited to members’ accounts 10 working days after each eligible dining transaction.
Other Cathay Terms & Conditions apply.
Restaurant: Megan's Kitchen
Info:

To encourage eatery outlets to reduce food waste at source together with customers through offering portioned meals and adopting food waste reduction measures, the Environmental Protection Department has launched the “Food Wise Eateries” Scheme. Participants will be awarded with a Food Wise Eateries (FWE) accreditation status if they comply with the assessment criteria and will be granted with the FWE Logo and Stickers for displaying in the premises and their promotion for public identification. Applications are accepted all year round and are FREE of charge.

For details, please click here, https://www.wastereduction.gov.hk/zh-hk/waste-reduction-programme/food-wise-hong-kong-campaign

Level1
1
0
Upon arriving to Megan's kitchen, prior to placing our food order the server brought out a small plate of preserved egg and another small plate of pickled cucumber. Assuming it's like those complimentry dishes that korean restaraunts provide, or like the bread italian restaraunts provide. We were under the impression that it was free since we didnt order it and it was already given to us.We have came in for the late night special where they offer 1/2 off soup basebuy 1 get 1 free meat plate,and
Read full review
Upon arriving to Megan's kitchen, prior to placing our food order the server brought out a small plate of preserved egg and another small plate of pickled cucumber. Assuming it's like those complimentry dishes that korean restaraunts provide, or like the bread italian restaraunts provide. We were under the impression that it was free since we didnt order it and it was already given to us.

We have came in for the late night special where they offer
1/2 off soup base
buy 1 get 1 free meat plate,
and a buy one drink/beer get the second for free.

We ordered the crab and tomato soup base, and the server asked if we wanted another soup base as well since we can have up to two different soup bases. We agreed and went ahead and ordeded the tom yum cappacuino one as well. she then one kept trying to pressure my friend to order the seafood special, Which my friend has already kindly declined, Then she looks at me and goes, o he doesnt want to order the seafood for you guys but it's really good. I don't understand what was she trying to imply but i already told him i dont want seafood beforehand, after back and forth for about 5 minutes she finally backed down.

After our food order, for drinks he ordered a spirit and since i get a second drink for free i said sure, i'll have an ice tea. She returned quickly with a sprite can and a glass of ice, and hot tea. poured the hot tea in the glass and viola that's how the fulfilled my ice tea order.

When we were done with our meal and got the bill they charged us
$20 for hot tea (which was suppose to be a free ice tea with the combo...)
$96 for the preserved egg and picled cucumber which we did not order
1/2 price of each of the soup base, since i ordered two that makes in pretty much full price soup base. (we were told we were allowed up to two, however they didnt tell us that'll be full price)
$40 for sauces we used for hot pot
and $168 for the beef charge.

so they have pretty much ripped us off on every charge except the beef and i'm used to paying for sauces in hk so that i can accept.

While trying to reason with them, their explation was simply if you didnt order it you shouldn't have ate it. Usually our customers will return it back to the kitchen. So at this point my friend was really upset, he said to them so basically you're telling me that you're bringing out food that's been sitting out on the tables and reusing them for new customers? After being caught redhanded they agree to remove the charge of those dishes.

I am never coming back here again, even though the hot pot is pretty good but its just not worth getting jerked around like that because we are foreigners.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2013-04-25
Dining Method
Dine In
Spending Per Head
$300 (Dinner)