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2020-04-18
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Local burger restaurant in Sheung Shui serving a range of Western food.Environment I came here for dinner with very high expectations with its very rustic and modern theme. Inside there are wooden tables and metal seats that can hold roughly 20 customers. ServiceWhen it came to our time to go in after waiting outside for a while, the staff asked us if we could sit with another pair of customers. Considering that this is during the coronavirus pandemic, this was extremely inconsiderate. We were a
Environment
I came here for dinner with very high expectations with its very rustic and modern theme. Inside there are wooden tables and metal seats that can hold roughly 20 customers.
Service
When it came to our time to go in after waiting outside for a while, the staff asked us if we could sit with another pair of customers. Considering that this is during the coronavirus pandemic, this was extremely inconsiderate. We were also asked next to the other pair of customers which created a lot of pressure.
Inside, when we sat down after 5 minutes, they told us that we only had 55 minutes of time. This was absolutely ridiculous. Considering, we needed time to decide on the food, for them to cook it and to also eat it, the time is barely enough. They also only told us when we sat inside. Could they not tell us when we were waiting outside?
The staff were also not very attentive and not that friendly
Food
Served a range of food such as pasta, burgers and meats.
We ordered the thick cut pork rack on sizzling plate and cheeseburger
The Pork Rack was terrible. Extremely tasteless and tough. Sauce was nothing special but was hardly enough for the amount of pasta and dry pork. The plate was also not hot enough, hardly "sizzling". The customer behind me ordered the same and was clearly sizzling...
The cheeseburger was also disappointing. The beef was bland and texture was very average, not juicy at all. The chips were not crispy either...
Overall, very disappointing food and Terrible service. Will definitely not return.
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