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餐厅: VEDA Café & Bar
优惠: 于此国泰伙伴餐厅用餐赚里 !
国泰会员于伙伴餐厅消费可赚高达HKD4 = 2里数。受有关条款约束。
条款及细则:
  • 国泰会员每次可赚取「亚洲万里通」里数之消费额上限为港币10,000元。
  • 会员凡于国泰伙伴餐厅作合资格消费,每港币4元可赚取2里数。而渣打国泰Mastercard®客户凭卡消费可享每港币4元赚取2里数,包括合作伙伴餐厅合资格消费之餐膳里赏(每港币4元赚取1里数)及基本餐饮类别之合资格签账奖赏(每港币4元赚取1里数)。
  • 赚取之「亚洲万里通」里数将根据餐饮与膳食消费,包括服务费、税项及小费的总和而计算。
  • 惠顾特定推广套餐或不可赚取「亚洲万里通」里数。请预先向个别「赚里餐厅」查询。
  • 赚取的「亚洲万里通」里数将于认可餐膳消费交易后10个工作天内存入会员的账户。
须受其他国泰条款及细则约束。
等级1
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2023-04-23 169 浏览
Hello I am a vegan and I tried to celebrate my birthday at your VEDA restaurant on 21 Apr. I called to make my appointment on 4 Apr and make sure I could get a nice seat. However on 21 Apr 11am I received the call from your staff telling me the reservation has been cancelled because I didn't make the deposit. I was astonished because I didn't hear about the deposit stuff until the booking day. I asked if I can make the deposit right now and and reserve my seat. The staff told me it was cancelled
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Hello I am a vegan and I tried to celebrate my birthday at your VEDA restaurant on 21 Apr. I called to make my appointment on 4 Apr and make sure I could get a nice seat. 
However on 21 Apr 11am I received the call from your staff telling me the reservation has been cancelled because I didn't make the deposit. I was astonished because I didn't hear about the deposit stuff until the booking day. I asked if I can make the deposit right now and and reserve my seat. The staff told me it was cancelled but I can make the deposit to book again. I said alright please let me know how to do. She said she will send me the details by whatsapp. And I never recieve anything then.

Luckily I have another vegan restaurant option on that night, otherwise VEDA can really ruin my day. I shared this experience in my vegan group and one of my friend told me she had another bad experience in VEDA too. She got the restaurant coupon from the hotel but during the covid she couldn't use it. The staff told her that the expiry date will be extented after the covid restriction was released. But then when she booked, the staff said there is no such thing to keep the rights to use the coupon.

We want to support vegan food as much as possible, however, the service is really disappointing. And till now I still have no idea how to make an approaite booking. I appriediate it if anyone can tell me what was happened.
(以上食记乃用户个人意见 , 并不代表OpenRice之观点。)
张贴
评分
味道
环境
服务
卫生
抵食
用餐日期
2023-04-21
等候时间
60 分钟 (堂食)
人均消费
$500
庆祝纪念
生日
推介美食
  • 素食