55
22
21
(非会员)
0
0
2005-08-07 44 浏览
This is the first time I tried this restaurant, but it will probably my last time too. The food are ok, not really that special but not too bad either. the problem is in their service and attitude! somehow our ordering list is mixed up with other table's, so they kept delivering food we never ordered. I explained to the waitor politely when this happened for the 1 time, that waitor (a short and fat young man) took away the food, and rushed back with the wrong ordering list(not submitted by u
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This is the first time I tried this restaurant, but it will probably my last time too. The food are ok, not really that special but not too bad either. the problem is in their service and attitude! somehow our ordering list is mixed up with other table's, so they kept delivering food we never ordered. I explained to the waitor politely when this happened for the 1 time, that waitor (a short and fat young man) took away the food, and rushed back with the wrong ordering list(not submitted by us). his attitude is so rude that he said he insisted the food was ordered by us and he's got the proof. I then told him that we just sat down 2 min ago and showed him the ordering list which we were still filling in!!! he left with bad attitudes, without expressing any signs of apologies!!! 1 min later, another wrong dish was delivered again and 2 min later the 3rd one... I got so angry cause this problem is intolerable, so I explained our situation to a manager and he helped us stop the rest wrong delivery. He then simply walked away. NO ONE has ever showed us any form of apologies!!!

what makes me even mad is that while the waiter said words like "thank you" to other customer when they left, we walked away with no one saying anything when we left!!! It seems that it is our fault and became unwelcome customer.

I will blacklist this restaurant cause I always that the service is among the most important part in evaluating a restaurant.



(以上食记乃用户个人意见 , 并不代表OpenRice之观点。)
张贴
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人均消费
$100