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Food isn’t bad but service non-existent?
2024-01-27 321 浏览
Giving credit to where credit is due, food isn’t bad (dessert is a bit hit or miss but starters and mains are up to scratch). Main issue is that having come here twice, services are consistently weird / non-existent. During our first visit which was a Sunday, we were the only table. We sat down for 10 mins and couldn’t get a chance to order. While we waited, one of the waitresses (maybe the only one come to think of it) signed off and left the restaurant (presumably it was the end of her shift).
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Giving credit to where credit is due, food isn’t bad (dessert is a bit hit or miss but starters and mains are up to scratch). Main issue is that having come here twice, services are consistently weird / non-existent. During our first visit which was a Sunday, we were the only table. We sat down for 10 mins and couldn’t get a chance to order. While we waited, one of the waitresses (maybe the only one come to think of it) signed off and left the restaurant (presumably it was the end of her shift). That said, she clearly saw that we were waiting to order and did nothing and we eventually approached the manager and got our orders sorted. Second time coming here, we were 10 mins late to our reservation. We were given a two seater for our group of 3. We accepted it as is knowing the restaurant was indeed busy. 15 mins into our visit and just about to order food, the other two-seater next to us became free and we asked to have our tables combined. The manager stalled for a bit and eventually refused our request, on the basis that we were late and hence had already given away our initial reserved table. At that point there was a group of 5 waiting outside the restaurant which I understand to be “walk in” customers and the manager is struggling to find space for them. That said, his holding back of of a two seater in the corner wouldn’t have made any difference. All a bit baffling tbh.
(以上食记乃用户个人意见 , 并不代表OpenRice之观点。)
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