Youni (已搬遷) 新店位置

Today I bought a Teriyaki chicken and rice box from Youni, which is what I usual order every afternoon. Though today the rice in the box was burnt (the one you get when the rice sticks to the bottom of the cooking vessel) and not edible, similarly the coleslaw was not fresh and had a weird smell to it. I have never had any quality issues with them before and this is for the first time, I hope they maintain their quality well (a snap of some portion of rice attached for reference)