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2012-06-03
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One of my good friends planned to have his birthday celebrations at The Grill in the Grand Hyatt Hotel in Wan Chai. Two tables were booked for roughly 20 people to enjoy their buffet brunch and their a la carte items. Upon entering the poolside, we were met with loads of people and screaming children. Understandably, it is a hotel and there are people on holiday enjoying the sunny weather; however, it was hard to have a conversation with other party goers, let alone be able to move easily in the
Upon entering the poolside, we were met with loads of people and screaming children. Understandably, it is a hotel and there are people on holiday enjoying the sunny weather; however, it was hard to have a conversation with other party goers, let alone be able to move easily in the general area without being mowed over by kids.
The brunch cost $398 a head which I thought was quite steep considering the spread of food they had. For that price, I could've easily stuffed my face elsewhere i.e. The Shangri-La Hotel in Tsim Sha Tsui for far less and had change left over. I was not impressed with what was on offer. The usual salad bar and roast option were available, as well as breakfast options such as eggs benedict and two choices of smoothies. The dessert table had approximately five desserts to choose from as well as a few varieties of ice cream.
While items such as the eggs benedict were appealing, those of us who did have the buffet were disappointed to find that the hollandaise sauce on the eggs benedict had congealed before they walked back to their table and were stone cold before they could even taste it.
After walking away from the buffet table, and feeling unimpressed, I had a look at what The Grill had to offer in their a la carte menu as I felt the buffet was overpriced for what food it had to offer. Once again, I was uninspired to find anything leap off the page and catch my eye. In fact, I thought the a la carte selection was lacking as there were only a handful of items to choose from. In the end, I ordered the grilled panini with parma ham, plum tomatoes and mozzarella. For quite a simple order, the staff took ages to serve it to me. Granted, it was a busy day by the pool and there were lots of customers but it was incredibly annoying to have to wait around 20 minutes for a sandwich. What added to my annoyance was that once my food did arrive, the bottom panini was soggy and the top one was hard - probably from having sat on the kitchen bench waiting for someone to serve to me. They also had trouble making sure everyone at the table had enough water in their glasses and at times, we seemed to be forgotten about. On top of the poor quality of food, the price for a soggy, bland and cold panini was laughable. Including service charge, I paid $203. Totally not worth it.
I doubt I'll ever be going back to The Grill again, unless they improve their selection of food for their brunch buffet or get their a la carte act together. They also need to either employ more staff or train their staff better, as I felt, especially for a hotel, it simply wasn't good enough and of an acceptable standard. DEFINITELY not a place for people who are looking for value for money. The only redeeming feature of the morning/afternoon was the pleasant weather.
张贴