visited Causeway Bay Fung Shing for dinner, the food quality remains the same, which was pretty good; however, the management and the service was so disappointed.
1. there were 3 single-page menu on the table, we asked the captain for a regular menu, he told us they had only the 3 single-page menu and were all on the table; one of the single page menu had all their signature dishes with pictures but no price, we of course did not believe that the Fung Shing restaurant had no regular menu!! we asked the captain that if we did not have the regular menu, then how could we check the signature dishes' prices? he then told us we could ask him, he wouldl tell us the price of each dishes shown on that single-page menu!! it was unbelievable...but it did happen that evening!
2. we ordered a dish 遼参花菇鵝掌, when it came, we knew what they gave us was not 遼参 but 海参, I thought that's reasonable (with the price), because the dish only charges around HKD120 or HKD130, 遼参 is expensive. But please write 海参 on the menu. I believe we deserve to know the truth, we are not fools.
3. when we checked out, we asked the captain if there were any credit card promotion, he told us there's none. my wife remembered that a credit card promotion was being held recently, with the "menu" experience, we didn't believe what the captain said, so we asked another captain who was a lady, but she got the same answer. We then called the credit card centre and at the same time, we asked the lady again if she was sure that there's no promotion. And then she was a bit unsure, went back to the counter and came back with a different answer. this time she admitted that there "might" be a credit card promotion but without notice sent from their head office, so she would "allow" us to use that credit card discount! We were all very surprised and of course very unhappy.
This was a very unpleasant experience and we will never visit this restaurant again. Although the Sheung Wan branch which we visit occasionally was pretty okay (both the food and the service). However, the same group must have the same management and thus we will never ever vist this restaurant again!!