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2009-11-29
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I read good comments from openrice and so i looked forward to coming this little coffee shop for a few months. Today, my friend and I were in wan chai and we finally had chance to come here.We arrived at 12:20. We found that it provides lunch sets which includes a main dish with the basic coffee, either cappuccino or latte. As those special coffee on the drink menu are so attractive, we decided to make separate order.Being chocolate lovers, we have ordered paspuccio and pas-ciock . For food, w
We arrived at 12:20. We found that it provides lunch sets which includes a main dish with the basic coffee, either cappuccino or latte. As those special coffee on the drink menu are so attractive, we decided to make separate order.
Being chocolate lovers, we have ordered paspuccio and pas-ciock . For food, we wanted to try the mushroom sauce and therefore we ordered a sandwiches called "Roma" (which has mushroom sauce with ham, tomatoes and salad) and the ravioli .
Paspuccio came first, the pattern was so nice. After a few minutes, the waiteress came and said they have no chocolate, so we couldn't choose any drinks with chocolate added in. I really wonder why it didn't have chocolate, which is one of the most important ingredient of its coffee. Per its drink list, 80% of its coffee drinks are made with chocolate. And the reason for me to come here is to try the rick and thick hot chocolate. I was very disappointed
Btw, per the list, Paspuccio should be made of espresso, milk, caramel, and CHOCOLATE. Then, how can the waiteress made this coffee if she didn't have any chocolate on hands?! The way is just simply SKIP the chocolate without imforming us
For the food, truely speaking, we didn't have much expectation as foods is not their selling point. We believed that the ravioli was the re-heated frozen food. While for the "Roma", we discovered that there were no salad and mushroom sauce inside! We asked for the reason and once again, the answer was "out of stock".
How come they didn't inform and explain to the customer?! If we know the truth, we might order another food. We came here to seek for something special and something we value, but not paying $40 for the ham and tomatoes which I can easily buy in the supermarket and make it by myself in 5 mins!!!
I believe it is very important for the owner and waiters to keep in mind: They should understand and provide what the customers value, but not pushing the customers to pay for what they value.
張貼