影片
營業時間
今日營業
08:00 - 18:00
星期一至五
08:00 - 18:00
星期六至日
09:00 - 19:00
公眾假期
09:00 - 19:00
*Omotesando Koffee :
星期一至五: 08:00-18:00
星期六至日 : 09:00-18:00
公眾假期 : 09:00-18:00
以上資料只供參考, 請與餐廳確認詳情
When we stood at the entrance to the pour-over area, there were no other customers inside. I greeted them in English and waited to be seated, but since the two baristas didn’t hear me clearly, I repeated it in Mandarin. At this moment, one of the baristas rolled her eyes at me, kept a poker face and never made any further eye contact or verbal communication with us, even when we said ‘thank you’. What was most concerning was that, when she wasn’t serving customers, she was constantly on her phone in the corner. Even when new customers arrived, she didn’t notice until her colleague had to remind her. This was highly unprofessional.Her colleague, fortunately, served us throughout the entire process—from helping us order to brewing and explaining the coffee—with great patience and care. We were very satisfied with the coffee itself. Overall, the coffee experience at Mameya was pleasant, but it’s a real pity that this particular barista negatively impacted the brand’s otherwise excellent reputation.
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話說今日心情好特別好，行完街有啲口渴，想飲一杯凍咖啡。上網搵咗呢間MUSEA咖啡，就前往去購買。點知服務態度差到，令我大跌眼鏡。目測只有一台客，非常得閒，已經覺得唔對路。不過心諗一杯咖啡可以衰得去邊 🙂當時有客落緊order（我排緊第二個），諗緊要嗌啲咩咖啡：大概15秒後，1）落order的男士就開始冇耐性，趕客的語氣 2） 女 Barista 一樣都冇禮貌，大聲講嘢，大聲笑，有一位仲好大聲串返啲客轉頭（👩🏻：order個咖啡都諗咁耐）咁嘅服務態度，咖啡又一般，遲早執笠，香港飲食業真係多得佢哋唔少。香港其他地方仲有好味，服務態度又好嘅咖啡舖，呢間不了😮💨
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見到前幾個comment都係話服務態度唔好今日幫襯時好可惜都係令人不想消費🫤 前枱有四個staff 零個排隊客人 完全冇服務態度 唔係已經俾左錢真係會掉頭就走🙏 希望hr見到可以正視員工既服務態度！
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今日9/8下晝食晏大約一點，最前面三個Staff嘅態度惡劣。我比緊$60港幣一杯咖啡。staff 一般待客禮貌都冇好似冇受過training 。唔會再去。如果我知道佢哋咁嘅服務態度，真係請我飲都唔會去。而且當時冇人排隊，三個Staff沖一杯咖啡，一路沖一路三個傾偈。本身諗住下次可能試吓佢哋入邊一間房，仲有貴啲嘅咖啡。真係唔會再去。飲完我將自己個膠杯比個staff, 佢竟然叫我去另一邊個垃圾桶。咁我就放左係枱等佢有空先收。冷氣不足用風扇，坐位亦不舒服。講真杯咖啡好普通。我唔會再幫襯。
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我真的服了🔥Iced Mochaccino 谁能想到这个和照片里的是同款啊？以为是立体的大奶泡🫧，到手确实一坨黑漆漆上几个大瘤子…味道也很普通，平平无奇的摩卡👁️🗨️店里的装修蛮挓寂风的，扑鼻而来的性冷淡风让人对这个无语的咖啡也平淡了
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