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2008-08-06
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We were entertaining mainland chinese clients for a business lunch, we booked the table in advance, warning them it was an important lunch. The waiter repeatedly spoke Cantonese to my colleague when explaining the menu to them when clearly he knew my colleague could only reply in Mandarin and English. Also he clearly didn't look like hong kong chinese. At the end I had to tell that waiter to either use Mandarin or English to communicate with my colleague. The waiter also repeatedly disturbed our
The waiter repeatedly spoke Cantonese to my colleague when explaining the menu to them when clearly he knew my colleague could only reply in Mandarin and English. Also he clearly didn't look like hong kong chinese. At the end I had to tell that waiter to either use Mandarin or English to communicate with my colleague. The waiter also repeatedly disturbed our conversation in taking the order. He didn't wait till the person to stop talking before asking for his orders but stopped him from continuing to talk to the client. This kind of service is really unexpected in a 5* hotel and also a world renown restaurant.
The restaurant also gets very noisy at lunch time, similar to a normal chinese restaurant.
We ordered the full set lunch. I had minestrone, lobster angel hair and dessert.
Food is generally quite standard, no surprises.
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