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2013-02-20
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Came here for dinner after shopping at IFC for convenience. It felt like the most worthwhile part of the meal was just the convenient location. The question that came to mind was - was rent so costly that they have to sacrifice every else to stay afloat? Seriously, that was not a good excuse for the average quality of food and terrible service.Ordered a la carte - tomato salad, agedashi toufu, sashimi salad, tempura of assorted seasonal vegetables, white fish kakiage, maitake kamameshi and teka
Ordered a la carte - tomato salad, agedashi toufu, sashimi salad, tempura of assorted seasonal vegetables, white fish kakiage, maitake kamameshi and tekamaki.
The quality of the dishes was very average, the ingredients didn't taste particularly bad but neither were they particularly fresh or of fine quality either. The quantity was definitely a laugh - seriously not worthy of the price tags put on them.
An unexpected experience really regarding the service. I think no serious Japanese restaurant would use plastic chopsticks that were fashioned to look like wooden chopsticks, but this branch of Inagiku did. I can understand for environmental protection some may opt for plastic chopsticks, but seriously, plastic ones pretending to be wooden ones!? And they served our orders in a very strange way - e.g. agedashi toufu is an appetizer but came out last; tekamaki is usually the last to serve but was served as though it was an appetizer. I supposed this branch of Inagiku has somehow turned into a "Japanese Style" restaurant, serving Japanese-style food in a localised way...
The way the managers and waitresses handle our table was interesting too. It started right after we were seated. The manager got our drinks preference wrong (there were only 3 of us, come on), then it took them a good 5 minutes to bring us the menu / towels. The waitress who took our orders appeared as though she could hardly understand our orders at first - and was going to place our orders without repeating our orders to confirm. As the dishes were served, none of them bothered to clear away the sauces and condiments that came with previous dishes, and only upon our requests did they change our plates. They brought us dirty bowls to serve the kamameshi without realising it, and got our requests for replacement bowls / spoons wrong 3 times out of 4. Amazing.
The food was hardly enough for all of us, but we were so fed up with the service that we decided not to place additional orders as we originally intended.
One of the managers came to ask how we found our dinner when we were almost done. Our comment was - "don't even ask, you don't want to know the answer, just bring us the bill".
Shame on this branch of Inagiku, to me, they have totally and utterly trashed the revered name.
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