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2012-08-01
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The food can be tasty, albeit salty at times. Foods range in flavours and prices (I personally think they charge too much per dish).Service is convenient, but only if you can withstand the servers' slow responses and their hasty, tiresome attitudes. They most certainly did not want to work there, and my co-workers and I had to get rid of empty dishes ourselves, and find hot water to put in our teapots. The worst part of this meal was that when I tried to hand off some empty dimsum shells and a p
Service is convenient, but only if you can withstand the servers' slow responses and their hasty, tiresome attitudes. They most certainly did not want to work there, and my co-workers and I had to get rid of empty dishes ourselves, and find hot water to put in our teapots.
The worst part of this meal was that when I tried to hand off some empty dimsum shells and a plate (that had some sauce on it from gai lan) to the waitress, she told me it was fine and to let go, and let go I did. Then she dropped everything and not surprisingly, most of it landed on me. I had to clean it up myself, and after I talked to their customer service manager, I didn't feel like they took me seriously. I've been to numerous restaurants like this one and sure, their attitudes (and sometimes the service) are all abysmal but I have never had a waitress spill anything on me. Never. I may not look old enough to seem as if I know what I'm talking about, but I know what customer service is, and the time that the customer service manager gave me was apparently too much to ask for. He didn't even bother offering me any services, neither did he maintain eye contact during my complaint. Naturally, I lost my appetite and my contentment after this incident and I will not hesitate to recommend other restaurant in lieu of Metropol, no matter how convenient it may be for people who work and/or live nearby.
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