11 Westside

營業中

休息中

Item: 11 Westside
Rating: 2
Author: HoodieBae

152 食評

味道

環境

服務

衛生

抵食

23297

西環

$201-400

墨西哥菜酒吧

104

HoodieBae

等級1

中文評語係英文下面。Absolutely terrible service. I wouldn't come back even if you paid me to. Do not go to this restaurant at all cost.

Service
1. The waiter dripped quite a bit of oil from the tacos on one of our shirts and phone. We understand that accidents do happen some time, but the waiter then had the audacity to ask us if we needed any tissue. Like what?? What do you expect us to do? Lick the shirt and phone clean?
2. The linen napkin given was extremely dirty to the touch, some of them was still wet even. I could not dare to bring it close to my face.
3. Something as simple as a water cup was not even given to everyone of us. We had to request for the water cup for 2 of us halfway through the meal. Even then, they only gave us 1 water cup and we had to request for the 2nd one again.
4. The main door was basically open the entire time, and the aircon was weak af. None of the staff took initiative to close the door. I was eating my meal in sweat the entire time.
5. We went on a Taco Tuesday, and when we asked one of the waitress if the Tacos listed on the menu was half-priced already, she said yes. We had to ask another more senior waiter to confirm that the price listed on the menu was in fact not discounted yet.
6. We ordered 2 guacamole, salsa and chips. We only wanted to order 1, as we thought that the unlimited refill of chips for $15 would be enough for us all to share the salsa and gauac. The waitress then proceeded to tell us that we must order 2 portions even though nothing was stated on the menu that there was a maximum # of people that can share 1 GSC. The waitress didn't even say anything along the lines of "1 GSC may not be enough for all of you to share, so we suggest you to get 2", she just straight up said we must order 2 portions.

We went on a taco Tuesday, meaning tacos were half price, and even then we spent around $300 per person. This means that normally, this meal would cost around $550 per person after subtracting the non-discounted price of drinks and GSC. I am expecting much better service than this if I am supposed to pay $550per person.

Food
The tacos served was average at best. Honestly some of the fillings were tasty, but the tortillas shells for most of the tacos were dry af. They were so dry to the point that it was crusty. How is this possible for a mexican restaurant?

Atmosphere
The ambience in the restaurant was indeed not bad, but the opened main door was a deal breaker especially in the Hong Kong summer heat.

Final Verdict
In summary, do not come to this place. I would much rather pay around $150 per person and eat at calimex. At least I won't be eating in sweat first. The food quality 100% does not reflect the price, and the service was so horrible that even if you paid me to come again I wouldn't.

超級伏絕對唔建議任何人嚟。俾錢我都唔會再嚟。

Service
1. 有個侍應將Taco入邊嘅油滴到我哋成身同埋電話都係。咁我哋明白有時意外真係無法避免發生，但係之後佢竟然問我哋需唔需要紙巾抹。咁都要問唔通我哋要舐乾淨件衫同電話？
2. 我哋大部份人嘅抹咀毛巾摸上手都覺得好污糟，我更加唔夠膽將佢帶近我塊面或者嘴。有幾塊布污糟都仲係濕嘅。
3. 每個人一個水杯咁基本嘅嘢都俾唔齊。佢哋比少咗兩個水杯我哋。食到一半我哋已經頂唔順啦，所以問咗佢攞多兩個水杯。佢哋竟然淨係攞咗一個水杯過嚟我哋要問多次先俾埋第二個水杯我哋。
4. 餐廳嘅大門基本上係成程開住。冷氣又唔夠凍，我基本上成餐都係留住汗咁食。
5. 我哋星期二去嘅，咁應該Tacos係半價。我哋問咗一個侍應佢話Menu上面寫嘅價錢已經係折咗。我哋要問一個更加高級嘅侍應先至發現原來Menu上寫嘅價錢係未必嘅。
6. 我哋嗌咗兩份牛油果蕃茄薯片GSC，但係我哋本身只係想嗌一份，因為佢哋嘅薯片係可以無限次加$15任添，所以我哋覺得可以加多啲薯片share啲牛油果同埋蕃茄汁。但係個侍應就話我哋一定要嗌兩份。餐牌上冇任何嘢寫住最多可以幾多個人share一份GSC。咁所以個侍應係唔係應該講類似「一個GSC唔夠你哋咁多個人share喎，你哋會唔會帶兩份？」。佢完全冇講過呢樣嘢淨係話我哋一定要係兩份。

我哋係星期二去嘅即係Tacos係半價。就算半價咗我哋每個人都係洗咗大約$300左右。即係代表如果原價嘅話我哋應該係大約$550一個人計埋冇得半價嘅嘢飲同埋GSC。係呢個價錢我有期望Service係會好啲。今日簡直係貼錢買難受，絕對唔會再嚟，俾錢我我都唔會再嚟。

食物
啲食物最好我都係可以講係話一般。Tacos嘅餡係唔錯，但係佢哋啲皮乾到無倫，簡直係脆嘅。嚟到一間墨西哥餐廳我會有期望啲Tacos係會做得好啲。

環境
餐廳環境的確係唔錯，但係開住個大門真係太熱啦，食得非常辛苦一路流大汗一路食。

終結
千祈唔好嚟呢間餐廳我寧願比$150食calimex，至少我唔會一路留住大汗一路食飯。嘢食質素同埋價錢絕對唔成正比，Service更加差到就算你俾錢我我都唔會再嚟。