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2024-06-22
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This time, it’s terrible in service especially staff couldn’t organise during peak time period on Saturday morning.We came in, the young female waitress didn’t serve us water but spending time chatting with his favourite customers who came in after us, who wanted to grab a table quickly without needing to queue up for 30-min. She didn’t care about giving us water and ignoring us sitting at the little table right to the front door and cashier, but playing with the little kid from the family (perh
We came in, the young female waitress didn’t serve us water but spending time chatting with his favourite customers who came in after us, who wanted to grab a table quickly without needing to queue up for 30-min. She didn’t care about giving us water and ignoring us sitting at the little table right to the front door and cashier, but playing with the little kid from the family (perhaps her friends or neighbours).
Unfair to other customers when everyone is trying to queue up!! Also the guy who was in brown T-shirt didn’t serve us water even if we asked for many times, perhaps claiming they were busy… yes ofc course you would be busy, then what would you expect customers to do? Waiting for you for 1-hour for a cup of water while your staff was spending time chatting but not doing anything?
I used to like this cafe before when the other lady (perhaps one of the owners who made the chocolate truffle) provided excellent service.
No more and also food categories and drinks were not that different comparing to other cafes with better service and better organising.
Thumbs down for sure
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