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I have only visited the OUTBACK at cwb but my friend and her 2.5 year old baby girl live in Tai Koo and I did not want her to travel all the way to CWB so we met up at this location.Arrived there around the usual dinner time (7:30pm), only a few tables were occupied.the hostess escorted us to our table and no one has acknowledged our presence until at least 5 minutes later. So the server came, simply left us a couple of menus and WALKED AWAY when she clearly saw my friend's baby still seating in
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I have only visited the OUTBACK at cwb but my friend and her 2.5 year old baby girl live in Tai Koo and I did not want her to travel all the way to CWB so we met up at this location.

Arrived there around the usual dinner time (7:30pm), only a few tables were occupied.

the hostess escorted us to our table and no one has acknowledged our presence until at least 5 minutes later. So the server came, simply left us a couple of menus and WALKED AWAY when she clearly saw my friend's baby still seating in her stroller! We thus had to ask the server for a high chair and I do not know if she suffers from temporary memory loss or what, she did not come back to our table with a booster until we asked her again
. Between, the bread turned cold by the time we were settled.

I ordered the steak and rib combo and caesar salad and soup
my friend ordered prime rib and salad as well and iced tea.
(nothing for the baby?~
)

we were still having our salad(not even half finished) when the busboy(blue shirt) brought us our steak and rib, so we asked him if we could have them covered with lids or something and his response was"NO, we do not have lids", then he walked away
! I was furious! So we asked another server, she took our plates back in the kitchen and the food did not come back to our table after we have finished our salad and we had to sit n wait for quite awhile until their return. . . (the restaurant still remained half empty at the time)....food was average, fries were cold...water has only been refilled once (on request) . When I thought I have already experienced the worst service for that night, the busboy surprised me once more when he brought us the bill....

he literally threw the bill on our table(NO THANK YOU OR WHATSOEVER), stood there, gave us several disgusted looks, and waited for us to pay....

I did NOT want to cause a scene and I was a little tired from work already so we paid quickly and left this unfriendly restaurant.

the service there was even worse than a cha chan tan or any restaurant that I have visited!!!

DEFINITELY WILL NOT RECOMMEND ANYONE TO VISIT THIS RESTAURANT
!

(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Spending Per Head
$300