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以前一直有光顧NOT, 但感覺啲 staff有嚴重態度問題，自問是一個有禮貌的客人，基於銅鑼灣選擇多，所以已不常光顧。最近早上約朋友，貪其位置方便，便再次光顧。朋友想喝茶，聽不清楚有什麼種類，禮貌的問多一次有否Earl Grey, 怎知女barista 晦氣回應「咪講咗有囉」，令我們打了個凸。咖啡是自助的，茶也是，已經沒什麼service可言。Staff’s basic training 101是以禮待人（也是基本家教吧😅）。NOT的咖啡是好喝的，但給了太多機會，不必再貼錢買難受。LG2的Nodi 或Ninety’s 員工態度好好多, 不會再幫襯了。
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We were utterly disappointment at the attitude and service of the captioned premises at Lee Gardens. We ordered two Espresso Macchiato, a scone with extras and the lemon cake.The coffee served was bitter and when my partner politely asked on my behalf for a splash of milk, we were informed this was not possible. I then walked up and spoke in Cantonese to ask if I could have a little milk to soften the bitter taste, I was informed this was not their policy and they refused.We were not even offered to pay for the 1 Tablespoon of milk we were requesting. We were just declined and frowned upon.In all the 5 star hotels and properties we have visited around the world, in all the Starbucks and Pacific Coffees, where we are the highest tier members, and other similar outlets, I have never faced such awful attitude of the staff. First it was a female employee and then a male one. Also, they looked down on us.Out of principle, we are so disgusted with the service and shocked that Hysan would lease a premises to these people.We live in a world where a bit of kindness goes a long way. We visit Hysan prowpeties almost every 2 weeks. One thing we will avoid are these awful people. Really #Unkind #Unfriendly #Rude #stinkyattitude #impolite. Never again. I choose Starbucks and Pacific Coffee where over all these years, I have always been treated with dignity and kindness.
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來銅鑼灣辦事，結束后極度想飲杯凍latte食件cake補充精力。睇見網上推介，來到心情真系放鬆好多，環境好chill。叫咗Oat milk latte同Smoked Salmon bagel,latte味道系ok嘅，夠濃鬱，價錢系銅鑼灣都可以接受，個bagel食感幾好，salmon味道無功無過，勝在分量適中，好適合當下午茶來食。
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一杯熱朱古力，另一杯熱mocha，都是我喝。😂N.O.T. Specialty Coffee 比起上星期去的NINETYS Roastery服務態度好。雖然不知道是否因為我用coffee pass，職員並沒有預先問我叫甚麼名。我在OpenRice知道職員應該會先問顧客甚麼名，然後整完咖啡後，就會叫顧客的名字。而我也聽到職員叫附近的顧客的名字，我覺得這做法幾好，增添親切感，很有熟客仔的感覺。熱朱夠香濃，表面的朱古力碎也有苦味。熱mocha也不錯，咖啡和朱古力比例適中。喜歡玻璃外的竹，有些日式感覺。
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舒適嘅環境，清幽嘅早上，買杯咖啡，遲攞了2秒，被店長責罵，還說我杯咖啡阻住他的位置,實在無語，其他店員連忙和我道歉，但這位店長堅持自己沒有問題,影響了一大清早的心情，實在很不愉快
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