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2017-04-19
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Terrible Experience at this restaurant! The receptionist/waitress had the worst attitude . We booked 12:30pm for a party of 6 for lunch, and arrived 12:42pm. The table was not held for us, neither did they call back to CONFIRM whether we were going to show up, before giving our table away. Usually restuarants in CWB are pretty flexible for lunch bookins because they would understand that guests have a job and may be running late for 10-15 mins. Hold table is usually 10-15 mins followed with a
At first she said she could only hold the table for us for 10 mins. And we said that means we are 2 mins late? Then immediately she said oh actually we can only hold for 5 mins. She also stressed that we went in at 12:42pm so she HAD to give it away. I seriously suggest this restaurant to 1) CALL your guests before giving the table away 2) DO not Lie or accuse your guests that they did not pick up the call 3) be consistent in what you say to your guests - it's either 5 or 10 mins holding table. 4) change the receptionist because her attitude, tone, and problem solving skills is just terrible and unfriendly. We will never visit this restaurant again because of her POOR attitude.
张贴