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2023-08-08
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本人甚少在香港仔地区，所以便有了在香港仔与朋友共膳的念头。日前与朋友到访百芳池上便当用餐，整体感受欠佳。值勤服务生（带眼镜，长头发，中年女人）对客人提问显得不耐烦,给人敷衍和不友善的感觉。因人生路不熟，友人向店员求助，询问停车场位置时，她＂十问九唔应＂，＂扮听唔到＂，未有提供任何有用讯息，而幸好，有位较年轻的店员出声帮忙。最严重是，本人于用餐过程中发现隔离桌的曱甴，显示食肆卫生管理存有问题，继而影响就餐舒适度。虽然食材和味道尚可，但服务质素和卫生管理均需改善。卫生问题尤其令人担忧，管理层必须正视并立即采取行动，确保食品安全。希望百芳池上便当能尽快整顿，以免更多顾客的用餐体验受影响。 作为消费者，本人期盼食肆能提升管理，回复客人对其的信心。I rarely visit the Aberdeen area in Hong Kong, so I had the idea of dining with a friend in Aberdeen.During a recent visit to Bai Fung Bento with a friend, I had an overall unpl
日前与朋友到访百芳池上便当用餐，整体感受欠佳。值勤服务生（带眼镜，长头发，中年女人）对客人提问显得不耐烦,给人敷衍和不友善的感觉。因人生路不熟，友人向店员求助，询问停车场位置时，她＂十问九唔应＂，＂扮听唔到＂，未有提供任何有用讯息，而幸好，有位较年轻的店员出声帮忙。
最严重是，本人于用餐过程中发现隔离桌的曱甴，显示食肆卫生管理存有问题，继而影响就餐舒适度。
虽然食材和味道尚可，但服务质素和卫生管理均需改善。卫生问题尤其令人担忧，管理层必须正视并立即采取行动，确保食品安全。
希望百芳池上便当能尽快整顿，以免更多顾客的用餐体验受影响。 作为消费者，本人期盼食肆能提升管理，回复客人对其的信心。
I rarely visit the Aberdeen area in Hong Kong, so I had the idea of dining with a friend in Aberdeen.
During a recent visit to Bai Fung Bento with a friend, I had an overall unpleasant experience.
The middle-aged female server on duty with glasses and long hair was impatient when customers asked questions, giving an impression of perfunctoriness and unfriendliness.
As we were unfamiliar with the area, my friend asked the server for assistance with the parking location, but she ignored the question(Arrogant attitude/Pretend not to hear) and did not provide any useful information. Fortunately, a younger server stepped in to help.
Most concerning was that I spotted cockroaches on an empty table during the meal, indicating problematic hygiene management at the restaurant. This affected the dining comfort.
While the ingredients and taste were acceptable, the service quality and hygiene management need improvement. The hygiene issue is especially worrying, and management must address this promptly to ensure food safety.
I hope Bai Fung Bento can rectify the situation soon, to prevent more customers from having unpleasant experiences. As a consumer, I expect the restaurant to enhance its management and regain customers' confidence.
张贴