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| Restaurant: | TenRen's Tea (Hong Kong Plaza) |
|---|---|
| Info: |
To promote a new salt and sugar reduction (RSS) dietary culture and living style to the people of Hong Kong, the Environment and Ecology Bureau, the Committee on Reduction of Salt and Sugar in Food and the Centre for Food Safety of the Food and Environmental Hygiene Department have launched the "Less-Salt-and-Sugar Restaurants Scheme" ("Scheme"). Restaurants participated in the Scheme will offer less salt or sugar options to the consumer or even tailor-make less salt or sugar dishes in designated restaurants. Participating restaurants will be granted with the Scheme Labels for displaying in the premises for public identification. For details, please click here: https://www.eeb.gov.hk/food/en/committees/crss/restaurants.html
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Opening Hours
Today
10:00 - 20:30
Mon - Sun
10:00 - 20:30
Above information is for reference only. Please check details with the restaurant.
如果唔係其實附近都有conebuy tea 、功夫揀公司對面 真係貪佢方便但一直都好想問貴公司一句點解呢間分店 特別係扎辮果位女員工何解次次你負責打單都黑口黑面？ 杯野飲整好就咁擺響度 又唔出聲又成唔係要求你笑面迎人 但真係唔好次次幫襯都好似欠你錢咁囉
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員工戴住耳機落單，自己聽唔清楚仲極冇禮貌咁「吓？」我，講野又細聲，仲好似我問題咁我去每間茶飲店都會用自攜杯，但唯獨呢間天仁唔知點解會要客人除左個杯蓋佢自己keep住，試過其他區其他分店嘅天仁都唔洗咁除杯蓋擺隔離，沖完野飲冚返好，抹返乾淨比客人好難嗎？
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今日非繁忙時間幫襯 （2點後），店員收到order之後，唔明點解表現極唔耐煩，我叫咗少糖，但杯珍珠奶茶明顯係正常糖，杯茶整好後好悔氣咁叫我拎。態度之惡劣是我從未遇過，我見呢間舖嘅comment都係關於員工態度，睇黎天仁茗茶要重視下客人意見，加強培訓，否則遲早摺埋！
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I am disappointed to share a negative experience I had at this bubble tea shop. I've been to this place a few times before, but what happened today has made me think twice about ever going backI walked in, started off with an “excuse me”, and was just about to place my order. But before I could even finish my sentence, one of the staff members cut me off and yelled, “Wait!” in Mandarin. It took me by surprise, and frankly, it felt pretty rude. Then, instead of taking my order, she started this loud argument with another staff member - who, by the way, was eating right there in the bubble tea making area - about how to cancel some sold-out item on a online delivery platform order. It was clear they were both figuring it out on the spot. I mean, please properly train your staff before they start working instead of letting them figure out how to cancel an online delivery platform order while I was waiting to order.After about five minutes of back and forth, she finally got around to making the bubble tea. Even when I said “excuse me” again, she just ignored me, let out a really annoyed sigh, and started to sort out receipts. As another review said, it does not make any sense to do the non-emergent stuff when customers are waiting to place their ordersFinally, after waiting for like ten minutes, I got to place my order. Then, as I was waiting at the pick-up counter, she shouted at me again to “Pick up your receipt.” I mean, really? That was the last straw for me. It was just the worst experience I’ve ever had in any shop. I’d say stay away from this place unless you’re somehow okay with being yelled at.
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首先我係一名美食博主習慣性咁買完嘢會錄低點知呢位小姐見到我攞起手機無理由咁對我開火好串咁嬲我其次我全程錄影佢冇攝入鏡頭但無啦啦被佢串我唯有影翻一張以表尊重不知所謂！！！
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