10
5
11
Restaurant: Milk Cafe (Fortune City)
Info:

To promote a new salt and sugar reduction (RSS) dietary culture and living style to the people of Hong Kong, the Environment and Ecology Bureau, the Committee on Reduction of Salt and Sugar in Food and the Centre for Food Safety of the Food and Environmental Hygiene Department have launched the "Less-Salt-and-Sugar Restaurants Scheme" ("Scheme"). Restaurants participated in the Scheme will offer less salt or sugar options to the consumer or even tailor-make less salt or sugar dishes in designated restaurants. Participating restaurants will be granted with the Scheme Labels for displaying in the premises for public identification. For details, please click here: https://www.eeb.gov.hk/food/en/committees/crss/restaurants.html

Level2
2
0
本人於19:24下單,預計20:09可以取餐,及至準時扺達等待,看見app顯示可以取餐時,向店面職員查詢並出示openrice app可取餐的顯示,職員並沒有入內查清楚便回覆app的資料經常是錯誤不可信,我再表示已過了45分鐘又不是很多客人,應該不用特別等,但職員只叫等吓。於是再等至20:20,看見再有一外賣出來,查看是另一個外賣訂單,而且是20:10下單,於是再追問店員,為何遲我下單已可以攞而我等了差不多一小時仍未有?我是否可以入入查一查情況?店員才入內,看見她在牆上取下一張相信我的外賣單,跟著便見有其他職員袋好我的外賣盒取出來,拿到時我已發覺外賣盒和熱飲杯只是暖而不是熱,回家取出食物時飯只是暖,盒焗肉排是也是暖的,盒內充滿倒汗水,焗肉排已吸收了倒汗水,肉是濕和霉,而熱杏霜也已經涼了,相信食物已完成多時,只是沒有人包裝好,以至食物質素變差。漏單已不好,漏單又不跟客人抱歉更是沒禮貌,一次很差的新年外賣體驗。
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本人於19:24下單,預計20:09可以取餐,及至準時扺達等待,看見app顯示可以取餐時,向店面職員查詢並出示openrice app可取餐的顯示,職員並沒有入內查清楚便回覆app的資料經常是錯誤不可信,我再表示已過了45分鐘又不是很多客人,應該不用特別等,但職員只叫等吓。於是再等至20:20,看見再有一外賣出來,查看是另一個外賣訂單,而且是20:10下單,於是再追問店員,為何遲我下單已可以攞而我等了差不多一小時仍未有?我是否可以入入查一查情況?店員才入內,看見她在牆上取下一張相信我的外賣單,跟著便見有其他職員袋好我的外賣盒取出來,拿到時我已發覺外賣盒和熱飲杯只是暖而不是熱,回家取出食物時飯只是暖,盒焗肉排是也是暖的,盒內充滿倒汗水,焗肉排已吸收了倒汗水,肉是濕和霉,而熱杏霜也已經涼了,相信食物已完成多時,只是沒有人包裝好,以至食物質素變差。漏單已不好,漏單又不跟客人抱歉更是沒禮貌,一次很差的新年外賣體驗。
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2024-02-11
Waiting Time
60 Minutes (TakeAway)
Spending Per Head
$79 (Dinner)