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Restaurant: TamJai SamGor (Kowloon Commerce Centre)
Info:

To encourage eatery outlets to reduce food waste at source together with customers through offering portioned meals and adopting food waste reduction measures, the Environmental Protection Department has launched the “Food Wise Eateries” Scheme. Participants will be awarded with a Food Wise Eateries (FWE) accreditation status if they comply with the assessment criteria and will be granted with the FWE Logo and Stickers for displaying in the premises and their promotion for public identification. Applications are accepted all year round and are FREE of charge.

For details, please click here, https://www.wastereduction.gov.hk/zh-hk/waste-reduction-programme/food-wise-hong-kong-campaign

Level1
1
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光顧此店不只一次,此分店上菜速度明顯較其他分店慢,員工態度也比其他分店差位於辦公室大樓及工廠區,上菜速度之慢極須改善不論店內及等外賣人數多與少,落單後等候時間一樣需要至少40分鐘才送餐今日於中午到達用餐,店內人數不多並無全滿,但等候多時依然未有餐點其後附近較遲入坐點餐的客人餐點已送到,唯獨我們一直未有,便向店員查詢店員以不耐煩的態度回應:再等下啦其後也有要求另一名店員向廚房詢問,但該店員回答可以之後一直站在門口位置,完全沒有打算跟進再等到附近食客餐點上齊,我們一樣都未有時,便再次向店員詢問,該時店員才發現我們枱上單據錯誤,並非我們的單據,我們立即問店員到底有沒有落單,其店員以極差的態度把落單用的手機打開給我們看有落單,當我再問單據去向時店員才到門口收銀重印收到正確收據後再過一陣餐點才送到,但凍飲冰塊大部分已溶化,令人懷疑餐點根本一直在出餐處希望集團做好此分店的員工訓練及改善此分店的上菜速度。
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光顧此店不只一次,此分店上菜速度明顯較其他分店慢,員工態度也比其他分店差
位於辦公室大樓及工廠區,上菜速度之慢極須改善
不論店內及等外賣人數多與少,落單後等候時間一樣需要至少40分鐘才送餐
今日於中午到達用餐,店內人數不多並無全滿,但等候多時依然未有餐點
其後附近較遲入坐點餐的客人餐點已送到,唯獨我們一直未有,便向店員查詢
店員以不耐煩的態度回應:再等下啦
其後也有要求另一名店員向廚房詢問,但該店員回答可以之後一直站在門口位置,完全沒有打算跟進
再等到附近食客餐點上齊,我們一樣都未有時,便再次向店員詢問,該時店員才發現我們枱上單據錯誤,並非我們的單據,我們立即問店員到底有沒有落單,其店員以極差的態度把落單用的手機打開給我們看有落單,當我再問單據去向時店員才到門口收銀重印
收到正確收據後再過一陣餐點才送到,但凍飲冰塊大部分已溶化,令人懷疑餐點根本一直在出餐處
希望集團做好此分店的員工訓練及改善此分店的上菜速度。
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Decor
Service
Hygiene
Date of Visit
2022-08-24
Dining Method
Dine In
Type of Meal
Lunch