53
17
9
Level4
485
0
2018-04-02 4267 views
作為常客,本來幾滿意此店一路以來既quality , 但今日要強烈批評此店既嚴重缺失!明明揾人講再2次電話+email 溝通,一次重用咗40分鐘傾電話,千叮萬囑講明要點寫生日蛋糕既人名,兼已經多次確認店方OK無問題,結果竟然完全做漏,切蛋糕時當然尷尬到癲!!!事後投訴,staff 只會人肉錄音機 say sorry. 完全完全無 accountability !!! 講真,管理層應該檢討同加強問責啦, 否則得罪哂城中首富、社會名流之餘,仲影響埋香港既服務聲譽喎。
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作為常客,本來幾滿意此店一路以來既quality , 但今日要強烈批評此店既嚴重缺失!

明明揾人講再2次電話+email 溝通,一次重用咗40分鐘傾電話,千叮萬囑講明要點寫生日蛋糕既人名,兼已經多次確認店方OK無問題,結果竟然完全做漏,切蛋糕時當然尷尬到癲!!!


事後投訴,staff 只會人肉錄音機 say sorry. 完全完全無 accountability !!!



講真,管理層應該檢討同加強問責啦, 否則得罪哂城中首富、社會名流之餘,仲影響埋香港既服務聲譽喎。
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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