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Restaurant: SATAY KING (In's Point)
Info:

To encourage eatery outlets to reduce food waste at source together with customers through offering portioned meals and adopting food waste reduction measures, the Environmental Protection Department has launched the “Food Wise Eateries” Scheme. Participants will be awarded with a Food Wise Eateries (FWE) accreditation status if they comply with the assessment criteria and will be granted with the FWE Logo and Stickers for displaying in the premises and their promotion for public identification. Applications are accepted all year round and are FREE of charge.

For details, please click here, https://www.wastereduction.gov.hk/zh-hk/waste-reduction-programme/food-wise-hong-kong-campaign

Level3
40
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星期五收工諗住食沙嗲王招牌白咖喱結果 非常差的體驗事緣我們在七點左落單等咗大概半個鐘左右發現連啤酒都未到 其中一位朋友催促店員結果只有啤酒到了等咗大概九個字 發現店入邊好多食客都冇嘢食而且開始有食客投訴食物等得太耐隔籬枱等到走咗 朋友再次去到收銀位置詢問店員開始阻止新乘客入座以及同門外的客人解釋單機壞了但是我們坐了大概一個鐘都冇人同我哋解釋過點解冇嘢食?單機壞咗 係突發情況店員係咪應該同食客解釋情況?而唔係由得客人喺舖頭白等雖然食物質素沒有什麼影響然而最後經理在事情發生後一個鐘先出嚟同食客道歉 我認為當知道有突發情況立即同食客解釋 更為妥當希望下次再有同類事件 處理手法可以更加恰當
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星期五收工諗住食沙嗲王招牌白咖喱
結果 非常差的體驗
事緣我們在七點左落單
等咗大概半個鐘左右
發現連啤酒都未到 其中一位朋友催促店員
結果只有啤酒到了
等咗大概九個字 發現店入邊好多食客都冇嘢食
而且開始有食客投訴食物等得太耐
隔籬枱等到走咗 朋友再次去到收銀位置詢問
店員開始阻止新乘客入座
以及同門外的客人解釋單機壞了
但是我們坐了大概一個鐘都冇人同我哋解釋過點解冇嘢食?
單機壞咗 係突發情況
店員係咪應該同食客解釋情況?
而唔係由得客人喺舖頭白等
雖然食物質素沒有什麼影響

然而最後經理在事情發生後一個鐘先出嚟同食客道歉
我認為當知道有突發情況立即同食客解釋 更為妥當
希望下次再有同類事件 處理手法可以更加恰當
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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