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Restaurant: 誠記
Info:

To encourage eatery outlets to reduce food waste at source together with customers through offering portioned meals and adopting food waste reduction measures, the Environmental Protection Department has launched the “Food Wise Eateries” Scheme. Participants will be awarded with a Food Wise Eateries (FWE) accreditation status if they comply with the assessment criteria and will be granted with the FWE Logo and Stickers for displaying in the premises and their promotion for public identification. Applications are accepted all year round and are FREE of charge.

For details, please click here, https://www.wastereduction.gov.hk/zh-hk/waste-reduction-programme/food-wise-hong-kong-campaign

Level1
1
0
2013-09-10 463 views
本人到誠記食午餐,由於有點餓想食飯類,而那處的大型菜牌只有麵類,所以便打開菜牌尋找飯類。在飯類見到菜牌顯示如下(部份內容)。所有飯類跟熱飲(細) $33 (大) $3X凍飲(細) $3Y (大) $3Z那便叫了豬扒餐肉炒蛋飯同埋茶走。食完後帶$40完去比錢。伙記收本人$37,當時以為自己看錯菜牌,翻查再看,並沒有看錯。所有飯類跟熱飲(細) $33 (大) $3X本人拿菜牌跟伙記研究咩原因收多左錢。伙記話:「我地冇跟餐,當叫飯後再叫野飲只係另加4元。」本人同伙記講菜牌寫所有飯類跟熱飲(細) $33。伙記話:「我地菜牌冇寫跟餐。」本人拿住菜牌同伙記講真係有,我問伙記係唔係唔識字。佢冇答我。並叫我打開果頁比佢睇。打開後,本人指住那頁那行讀比佢聽,所有飯類跟熱飲(細) $33 (大) $3X。伙記知道菜牌有寫,可能識字,之後就行開而另一個伙記B(可能係老闆娘)又問我食咩野。叫了豬扒餐肉炒蛋飯同埋茶走,並指出菜牌有寫。伙記B同本人講,本人所講嘅係正確。而本人只想指出誠記菜牌有錯,要求他們更正,唔好誤導他人。伙記B再同本人講,本人所講嘅係正確。但未有就事件道歉或退錢。當然4元唔係咩錢,只想希望誠記
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本人到誠記食午餐,由於有點餓想食飯類,而那處的大型菜牌只有麵類,所以便打開菜牌尋找飯類。在飯類見到菜牌顯示如下(部份內容)。

所有飯類跟
熱飲(細) $33 (大) $3X
凍飲(細) $3Y (大) $3Z

那便叫了豬扒餐肉炒蛋飯同埋茶走。食完後帶$40完去比錢。伙記收本人$37,當時以為自己看錯菜牌,翻查再看,並沒有看錯。

所有飯類跟
熱飲(細) $33 (大) $3X

本人拿菜牌跟伙記研究咩原因收多左錢。伙記話:「我地冇跟餐,當叫飯後再叫野飲只係另加4元。」
本人同伙記講菜牌寫所有飯類跟熱飲(細) $33。
伙記話:「我地菜牌冇寫跟餐。」
本人拿住菜牌同伙記講真係有,我問伙記係唔係唔識字。佢冇答我。並叫我打開果頁比佢睇。
打開後,本人指住那頁那行讀比佢聽,所有飯類跟熱飲(細) $33 (大) $3X。
伙記知道菜牌有寫,可能識字,之後就行開而另一個伙記B(可能係老闆娘)又問我食咩野。
叫了豬扒餐肉炒蛋飯同埋茶走,並指出菜牌有寫。
伙記B同本人講,本人所講嘅係正確。
而本人只想指出誠記菜牌有錯,要求他們更正,唔好誤導他人。
伙記B再同本人講,本人所講嘅係正確。但未有就事件道歉或退錢。
當然4元唔係咩錢,只想希望誠記改正。

由於本人不會日日都到誠記進餐,而該店在本人投訴後會否馬上更改菜牌,就未能再次查証。如有需要,本人可於明天再次上去食早餐並把照片拍下再分享。
Other Info. : 本人就以上事件嘗試以網頁形式提交到消費者投訴委員會投訴,看看消費者投訴委員會會不會就此事件作出跟進。
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Date of Visit
2013-09-07
Dining Method
Dine In
Spending Per Head
$37 (Lunch)