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Restaurant: Lucciola Restaurant & Bar
Offer: Dine and earn miles at this Cathay partner restaurant !
Dine at partner restaurants and earn up to HKD4 = 2 miles as a Cathay member. T&C apply.
Terms & Details:
  • Asia Miles can be earned on eligible transactions of up to HKD10,000.
  • Cathay members can earn HKD 4 = 1 mile when dining at Cathay partner restaurants. Standard Chartered Cathay Mastercard® holders can earn an additional HKD 4 = 1 dining rewards when they pay with their card, for a total of HKD 4 = 2 miles.
  • Asia Miles earned are based on the total amount spent including service charges, taxes and tips.
  • Asia Miles may not be earned on certain promotional menus. Please check with individual partner restaurants prior to dining.
  • Asia Miles will be credited to members’ accounts 10 working days after each eligible dining transaction.
Other Cathay Terms & Conditions apply.
Level2
16
0
A lot to improve
2021-10-01 792 views
I went there for a dinner with three other friends, and won’t go there again. The place was picked by my other friend and had I known about the setting of the restaurant and the service standard, I would have picked somewhere else for a dinner that costed $3000 !First the tables are ridiculously small for a high end dinner and the place was too crowded. The restaurant was a full house that night and because the tables were so close to each other and the place being so small, we could hardly hear
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I went there for a dinner with three other friends, and won’t go there again. The place was picked by my other friend and had I known about the setting of the restaurant and the service standard, I would have picked somewhere else for a dinner that costed $3000 !

First the tables are ridiculously small for a high end dinner and the place was too crowded. The restaurant was a full house that night and because the tables were so close to each other and the place being so small, we could hardly hear what the other was saying and had to raise our voices 😞

Second, they were understaffed and some of the staff were undertrained. They kept dropping things and when one of them introduced the menu to me, he was so rush and unclear that I felt it might be better that he didn’t introduce the menu (to be fair, they were so understaffed that everyone had to be rush to finish the work).

This is quite a shame because the food was really good. The staff even though appeared to be not experienced, had tried very hard to serve. Yet with that price and the place so noisy and crowded, I can’t bring any friends there or recommend it to anyone.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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