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2010-12-26 13 views
Wanted to have a relaxing afternoon tea, and decided to give this small cafe a try. Yes, it was a relaxing place ..... but there's still a lot that they can improve on. - Service: Our waitress was not properly trained. We were only given a regular menu, and I had to remind her that there should also be an afternoon tea menu. Then when I had inquiries on the dessert combo on the afternoon tea menu, she didn't even know what they were and had to double check. Then after ordering, it took anot
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Wanted to have a relaxing afternoon tea, and decided to give this small cafe a try. Yes, it was a relaxing place ..... but there's still a lot that they can improve on.

- Service: Our waitress was not properly trained. We were only given a regular menu, and I had to remind her that there should also be an afternoon tea menu. Then when I had inquiries on the dessert combo on the afternoon tea menu, she didn't even know what they were and had to double check. Then after ordering, it took another 15-20 minutes before our food came. But then I ordered the panini sandwich from regular menu, and what arrived was a regular sandwich. Then I had to tell the waiter that I've ordered panini and not regular toast, and he has to go back to check and brought back a menu and thought I had order an afternoon tea set. After more explaining, then he said will remake for me. Then later on, a panini came, but to the table beside ours ..... and then it was a wrong order for them as well ....... after going back to the kitchen ..... and then they brought out the panini .... I think it's the same one that they mixed up w/ the table beside ours. The table beside ours has actually ordered way before us ..... and they were still chasing for their food!


- Food Quality: Presentation wise, they did alright on their food and beverages. However, the big breakfast was a bit disappointing. It seems like they have cooked for a long time and didn't bring it out to us. The waffles were hard and cold. The eggs were too salty.


- Price: For the service and food received, it is really not worth the price they charge. Especially when we've ordered the All-Day-Breakfast from Set Menu .... after we paid for our bill, I double checked it (as it seems more than we expect) .... then discovered that on Sat/Sun, even ordered the breakfast from set menu, it doesn't even come w/ a drink .... which means plus another $40+. With such poor service, and still need to add 10% service charge .... I have much better option to choose from.
15 views
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19 views
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20 views
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Hazelnut Latte
34 views
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Rose and Jasmine Herbal Tea
33 views
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Salmon and Cheese Panini
40 views
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All-Day-Breakfast
24 views
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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2010-12-26
Dining Method
Dine In
Spending Per Head
$100 (Tea)
Recommended Dishes
Hazelnut Latte
Rose and Jasmine Herbal Tea
Salmon and Cheese Panini