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2023-09-14
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I have order 6 pcs cheese croissant by phone at 12/9 afternoon, and ask to collect at the next day 2pm.When I go to restaurant to collect, the staff tell me there are no any booking. But they can bake it if I can wait 10mins.Its sure I can wait due need to spend 10mins only. And I told the staff I will come back later.After 15mins, I back to restaurant and want to pick up my order, the staff told me they are busy so need to wait 10mins more.That’s ok! I wait...After 15 mins, staff told me they a
When I go to restaurant to collect, the staff tell me there are no any booking. But they can bake it if I can wait 10mins.
Its sure I can wait due need to spend 10mins only. And I told the staff I will come back later.
After 15mins, I back to restaurant and want to pick up my order, the staff told me they are busy so need to wait 10mins more.
That’s ok! I wait...
After 15 mins, staff told me they are still busy, but the chef is making, so I still need to wait.
At around 2:40, the staff feel awkward and said she can offer some drink to me, but I dont need this.She said they a so busy at the lunch time, but I just want to say I am not a walk-in request, I call your restaurant already yesterday!
At last I totally spend 50 mins for waiting 6pcs croissant due the restaurant’s management mistake. They still don't feel it's their fault even though they forgot the customer's order. Even if they know they have forgotten, they still will not make amends.
Of course, all the croissants were overbaked and burnt and inedible.
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