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Restaurant: Genki Sushi (tmtplaza Phase 1)
Info:

To encourage eatery outlets to reduce food waste at source together with customers through offering portioned meals and adopting food waste reduction measures, the Environmental Protection Department has launched the “Food Wise Eateries” Scheme. Participants will be awarded with a Food Wise Eateries (FWE) accreditation status if they comply with the assessment criteria and will be granted with the FWE Logo and Stickers for displaying in the premises and their promotion for public identification. Applications are accepted all year round and are FREE of charge.

For details, please click here, https://www.wastereduction.gov.hk/zh-hk/waste-reduction-programme/food-wise-hong-kong-campaign

Level1
3
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2022-06-05 66 views
Absolutely horrific experience. I came to the store to use an in-app coupon on my points card but when I opened the app the coupon had disappeared. The restaurant staff were unable to help me and gave me a hotline number. I spoke to the staff on the phone for 30mins and they told me that they couldnt help me either even though it was an error with their app. How can anyone trust their membership system if coupons can disappear and they refuse to help?Absolutely awful dining experience.
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Absolutely horrific experience.

I came to the store to use an in-app coupon on my points card but when I opened the app the coupon had disappeared.

The restaurant staff were unable to help me and gave me a hotline number. I spoke to the staff on the phone for 30mins and they told me that they couldnt help me either even though it was an error with their app.

How can anyone trust their membership system if coupons can disappear and they refuse to help?

Absolutely awful dining experience.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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