19
9
7
Level1
4
0
2024-12-20 0 views
…this is not about the foods because unless you’re a visitor to hk, everybody knows about their yummy/tastes-like-homemade cakes&breads…this review is about the service we received when trying to arrange my wife’s bday chestnut cake…this review is about one of the staff, who i cannot name 😔per privacy regulations🤦🏽‍♂️, but name sounds like handy 👍🏽👍🏽…as we had to use the app but were unfamiliar, arrange pick up date, etc, ‘the staff that cannot be named’ went through the entire process order, inc
Read full review
…this is not about the foods because unless you’re a visitor to hk, everybody knows about their yummy/tastes-like-homemade cakes&breads…this review is about the service we received when trying to arrange my wife’s bday chestnut cake…this review is about one of the staff, who i cannot name 😔per privacy regulations🤦🏽‍♂️, but name sounds like handy 👍🏽👍🏽
…as we had to use the app but were unfamiliar, arrange pick up date, etc, ‘the staff that cannot be named’ went through the entire process order, incl the app, with my wife, all the while with a smile + friendly & cheerful demeanor, until order completed/payment processed…the shop had a lot of customers, keeping her colleagues busy as well, so it was a grateful surprise for us to have ‘the staff that cannot be named’ patiently assist us till the end..

im also in the cs field, so it’s always nice to still find someone like her in the industry, providing sincere ‘customer service at its best!’…Thank you, again, ‘staff that cannot be named 😉🙏🏽… keep up the great service standards! 加油!!👏🏽👏🏽
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Decor
Service
Hygiene
Date of Visit
2024-12-11
Type of Meal
Other
Celebration
Birthday