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Aweful
2020-07-26 2858 views
The pizza is actually not bad, it's the staff. Ordered a pizza on Thursday. Had to ask to get the 20% discount, When I ordered, the girl muttered something and sure enough, I had the wrong pizza when I got to my room. She knew very well what I ordered and I guess they were out of Teriyaki chicken so she simply made another one. Today, Sunday, I thought I'd give them a third chance actually. On their website it clearly states that on Sundays you can have any 14 inch pizza for 100 HKD. When I had
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The pizza is actually not bad, it's the staff. Ordered a pizza on Thursday. Had to ask to get the 20% discount, When I ordered, the girl muttered something and sure enough, I had the wrong pizza when I got to my room. She knew very well what I ordered and I guess they were out of Teriyaki chicken so she simply made another one. Today, Sunday, I thought I'd give them a third chance actually. On their website it clearly states that on Sundays you can have any 14 inch pizza for 100 HKD. When I had ordered and wanted to pay I was again charged full prize, not even offered the 20% off which is every day. When I asked the girl said she didn't speak English. The manager was called from next door who after reading the website called his manager. I was told, and I quote "Why don't you write a review on line" so that is what I'm doing now. I will of course never go there again. I highly recommend Paisano's which is just across the street. A bit more crowded for obvious reasons. They have excellent pizza and their staff actually do speak English and honour the discounts without having to be prompted for it.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Decor
Service
Hygiene
Date of Visit
2020-07-26
Waiting Time
1 Minutes (TakeAway)
Type of Meal
Dinner
Recommended Dishes
  • None