Zenon Café

3.5
3.5
539 Reviews
Taste
Decor
Service
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47435
Central
$101-200
Western All Day Breakfast Coffee Shop Pet Friendly
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Restaurant: Zenon Café
Offer: Dine and earn miles at this Cathay partner restaurant !
Dine at partner restaurants and earn up to HKD4 = 2 miles as a Cathay member. T&C apply.
Terms & Details:
  • Asia Miles can be earned on eligible transactions of up to HKD10,000.
  • Cathay members can earn HKD 4 = 1 mile when dining at Cathay partner restaurants. Standard Chartered Cathay Mastercard® holders can earn an additional HKD 4 = 1 dining rewards when they pay with their card, for a total of HKD 4 = 2 miles.
  • Asia Miles earned are based on the total amount spent including service charges, taxes and tips.
  • Asia Miles may not be earned on certain promotional menus. Please check with individual partner restaurants prior to dining.
  • Asia Miles will be credited to members’ accounts 10 working days after each eligible dining transaction.
Other Cathay Terms & Conditions apply.
Level2
5
0
Bad bad services
2018-09-10 448 views
What a bad dinning experience!!!1) I booked a table for 3 persons through openrice, then when arrived the restaurant, I was informed that my seats are arranged to be jointly with another party of 3 persons. What a joke! If so, why allowing ppl to book? Why do I have to book in advance for?2) there is lady kept promoting their special dishes, which is good. But when I ask for the prices. The lady replies, "The price is written on the broad, and they are listed on openrice.". I am stunned! I
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What a bad dinning experience!!!

1) I booked a table for 3 persons through openrice, then when arrived the restaurant, I was informed that my seats are arranged to be jointly with another party of 3 persons. What a joke! If so, why allowing ppl to book? Why do I have to book in advance for?

2) there is lady kept promoting their special dishes, which is good. But when I ask for the prices. The lady replies, "The price is written on the broad, and they are listed on openrice.". I am stunned! If everything is self-served, then why they 10% for service charge?!!!

3) when I ask the lady for the bill for lunch, she replies, "the cashier is at the counter." Again, if everything is self-served, why are we paying the 10% for?!!!

4) I booked a table through openrice before as it's was on promotion that booking through openrice can have 10% discount. However, the lady offered us coupons for us to use next time instead as she said they could earn more if not through openrice so that they can offer a larger discount. I booked the table through openrice as usual this time, and when I try to use the coupons at the cashier, I was accused and blamed duplicate used of discount benefits. What's wrong with this restaurant? As a customer, I don't really care how they arrange their market promotion and it's definitely not a customer's job of how and when the discount coupons are used. They can simply inform me instead of accusing me and pissed me off a big time!!!

In conclusion, this restaurant certainly know how to piss off their customers, as if sending customers away. I definitely not going to return again!
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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5 Recommended
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    DETAILED RATING
    Decor
    Service
    Hygiene
    Date of Visit
    2018-09-10
    Dining Method
    Dine In
    Spending Per Head
    $164.5