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2014-10-05 686 views
As a newly opened restuarant at Sai Kung Square, my husband and I were happy to give it a try. Once we sat down, my husband ordered Stella (a pint) and I asked for a glass of warm water, then the staff asked me did I want distilled water???!!! What they brought me was a glass of ice water!!! For the main, my husband ordered ribeye (HKD300+). When my husband asked what the side dish came along, it was hard to believe the waitress couldn't understand English. I explained to her in Cantonese, she h
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As a newly opened restuarant at Sai Kung Square, my husband and I were happy to give it a try. Once we sat down, my husband ordered Stella (a pint) and I asked for a glass of warm water, then the staff asked me did I want distilled water???!!! What they brought me was a glass of ice water!!! 

For the main, my husband ordered ribeye (HKD300+). When my husband asked what the side dish came along, it was hard to believe the waitress couldn't understand English. I explained to her in Cantonese, she had to ask for another staff and came back to say 'chips only'. I ordered salmon risotto (a regular size, almost HKD300). The food was very disappointing. The ribeye wasn't cooked as what we asked for (medium to well) and fatty. For risotto I had to say it was quite small portion for regular size. The rice was not properly cooked in Italian way.

Service: I had to say very poor service. First the staff didn't pay attention what the customers asked for. Second open a restaurant at Sai Kung, particularly at the Square, the customers at least half are expats, but the staff don't understand or speak English...

Price: Overpriced. A glass of beer (a pint) costed HKD88, and one-third was foam. I had to say the most expensive beer at Sai Kung. The ribeye costed over HKD300 without any veggie but a few chips. They even didn't serve bread...I was glad I didn't order distilled water, how much would they charge for it???!!!

All in all, very disappointing experience in terms of service, food quality and price....

(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2014-10-02
Dining Method
Dine In
Spending Per Head
$300 (Dinner)