315
34
6
Level1
1
0
Bad experience
2019-03-16 3113 views
What a Pennisula experience. Sat down for 10 mins and no one brought us a menu or water, until I asked for a menu. Food is no problem, but the people there just don't care. 30 mins after the appetizer, the main course finally came. I asked the guy to get me the desert right away, and then timing was ok. We have ordered coffee right after the desert, but it never arrived. I asked the manager 15 mins later for what was happening, the manager said he will check but then he forgot the whole thing af
Read full review
What a Pennisula experience. Sat down for 10 mins and no one brought us a menu or water, until I asked for a menu. Food is no problem, but the people there just don't care. 30 mins after the appetizer, the main course finally came. I asked the guy to get me the desert right away, and then timing was ok. We have ordered coffee right after the desert, but it never arrived. I asked the manager 15 mins later for what was happening, the manager said he will check but then he forgot the whole thing after he took the order for another table. I called another manager and told him to check, and yelled at him. No coffee finally.

It's not matter of the coffee but the people there just don't care what you need! With the brand name Pennisula I cannot accept such a service!
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
  • Recommend
    Recommended
  • Report
2 Recommended
    Post
    DETAILED RATING
    Taste
    Decor
    Service
    Hygiene
    Value
    Date of Visit
    2019-03-16
    Dining Method
    Dine In
    Spending Per Head
    $450 (Lunch)