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Level1
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Bad management and logistic
2010-09-21 172 views
I went to this place with a friend for lunch today. We got in at around 12:50pm and ordered right after that. I ordered a cutlet pork set and my friend ordered a ginger teriyaki beef set. My pork set came about 20 mins later. My friend however has waited for over 30 mins and the set was still not ready. We chased after that many times but with no positive response from any waitress. The restuarant was crowded as usual (office lunch time) and it seems to me that they don't have enough wai
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I went to this place with a friend for lunch today. We got in at around 12:50pm and ordered right after that. I ordered a cutlet pork set and my friend ordered a ginger teriyaki beef set. My pork set came about 20 mins later. My friend however has waited for over 30 mins and the set was still not ready. We chased after that many times but with no positive response from any waitress. The restuarant was crowded as usual (office lunch time) and it seems to me that they don't have enough waitress to serve. We waited and finally decided to cancel the order at around 1:55pm. Right after we said that the set came but my friend refused to take it as we needed to leave the restuarant for work. I ordered to get the bill and we both have to wait for another 10 mins. I didn't get my coffee that should come with the set but we couldn't wait any longer. We therefore walked to the cashier to get the bill. We both are very disappointed with the service there. The food quality there is really of average standard while their prices are similar to those up-scale Japanese restuarants in Central. I will not go there again for sure. By the way, do expect your clothes will get oily smelly after going there as ventilation inside is not good.
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2010-09-21
Dining Method
Dine In
Spending Per Head
$154 (Lunch)