Patisserie Tony Wong (Moved) New Location

We ordered a rose birthday cake, when we go to pick up form the shop, the shop assistant said they didn’t receive the order even we showed them the receipt. it was very disappointed that the shop omitted the order and we have no cake to pick on my birthday! The CS officer showed impatient when we asked for compensation and she just wanna quickly hang up the phone. Very bad experience with this shop! Not recommended this brand!