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2023-02-20
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1. Greetings- none, waitress straight to the point - “ what do you want” I let go of that, was in hurry so reminded myself to go with it, and I am aware English literacy is not exactly a criterion at many of these restaurants, cheaper workforce is. But for the employee’s future- why not training them with better compensation?2. Order- tomato soup with sea food and Egg, croissant with ‘lotus Biscoff’ — now don’t get fooled as I was- explaining below…. And also orders some coffee and drinks3. Serv
I let go of that, was in hurry so reminded myself to go with it, and I am aware English literacy is not exactly a criterion at many of these restaurants, cheaper workforce is. But for the employee’s future- why not training them with better compensation?
2. Order- tomato soup with sea food and Egg, croissant with ‘lotus Biscoff’ — now don’t get fooled as I was- explaining below…. And also orders some coffee and drinks
3. Served- quite fast, appreciated that
a. Coffee drinks were was ok, drinks are tin drinks, was expecting fresh apple extract, but that was not discussed so no feedback there, except try to scrap those processed drinks for better outcome.
b. Soup was looking good when served- when tasted it was nothing but watery and processed tomato paste mixed hot drink, no taste and no salt. The clams are not washed and cleaned and quite full of sands. I ate the egg and the 3 shrimps inside the soup.
c. Coming from point 2 above- croissant was not freshly made, it appeared to be warmed and quite thick like breads—completely disregarding the idea of croissants… the ham I was expecting was a shock- it’s about 1 broken biscuit named “lotus biscoff’ in a sugary crème.
Payment- when I found nobody around to settle bill at the table- got off and went to the cashier and handed over the bill—- no word so far— I paid the due and while I turned around to catch the door, lady there asked if I need a receipt…. Not exactly sure the meaning of that question, do I not need to see what I was charged or will I be able to save some paper if I say no? Like the invoice will not be printed at all if I decline!! Anyway I said thank you and got out.
To the owner-
While you serve all processed food, try to minimise the harm in our health, revamp your menu and start offering whole foods and natural ingredients.
Please find the employees who can bring customers back, kindly train these people you have as it is still human business, both who are serving and who are visiting. Thanks.
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