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2019-03-28 2348 views
Avoid going at all cost. First, the staff messed up my reservation and did not even attempt to do anything to rectify their mistakes (note that it's a plural, they made mistakes after mistakes on my reservation).  And the person who supposedly is the manager is extremely incompetent.  You can definitely get better service in Shake Shack than here. None of the staff seems to know what they're doing or supposed to do. When the service is terrible, food is only mediocre, environment is underwhelmin
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Avoid going at all cost. 

First, the staff messed up my reservation and did not even attempt to do anything to rectify their mistakes (note that it's a plural, they made mistakes after mistakes on my reservation).  And the person who supposedly is the manager is extremely incompetent.  

You can definitely get better service in Shake Shack than here. None of the staff seems to know what they're doing or supposed to do. 

When the service is terrible, food is only mediocre, environment is underwhelming, I really don't know what else this place has to offer. 


Overall, i'd give ie a 2/10 
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Decor
Service
Hygiene
Date of Visit
2019-03-28
Dining Method
Dine In