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Restaurant: ALTO Bar & Grill
Offer: Dine and earn miles at this Cathay partner restaurant !
Dine at partner restaurants and earn up to HKD4 = 2 miles as a Cathay member. T&C apply.
Terms & Details:
  • Asia Miles can be earned on eligible transactions of up to HKD10,000.
  • Cathay members can earn HKD 4 = 1 mile when dining at Cathay partner restaurants. Standard Chartered Cathay Mastercard® holders can earn an additional HKD 4 = 1 dining rewards when they pay with their card, for a total of HKD 4 = 2 miles.
  • Asia Miles earned are based on the total amount spent including service charges, taxes and tips.
  • Asia Miles may not be earned on certain promotional menus. Please check with individual partner restaurants prior to dining.
  • Asia Miles will be credited to members’ accounts 7 working days after each eligible dining transaction.
Other Cathay Terms & Conditions apply.
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2021-12-26 1241 views
The service was horrible. We had to waited for our table even we booked it in advance. Ended up getting a table right at the corridor (which I bet is an extra table that they set up for XMAS peak time). Waiters keep kicking our chairs because of limited space.We expressed the soup was very salty but the manager insisted it was how the soup should be like. They ended up offered us a simple corn soup.We were under the 2nd seating but they kept pushing the food out(they gave us the ice cream before
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The service was horrible.

We had to waited for our table even we booked it in advance. Ended up getting a table right at the corridor (which I bet is an extra table that they set up for XMAS peak time). Waiters keep kicking our chairs because of limited space.

We expressed the soup was very salty but the manager insisted it was how the soup should be like. They ended up offered us a simple corn soup.

We were under the 2nd seating but they kept pushing the food out(they gave us the ice cream before we actually finished our mains)

As you can see from the picture. Some ice cream already melted when it was served.

The whole thing does not worth the price at all the plating was messy and the taste was bad.






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(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2021-12-25
Waiting Time
15 Minutes (Dine In)
Spending Per Head
$900
Celebration
Xmas's Eve