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2020-12-23 373 views
I hv been ordering fm them many times including pizza n some frozen items. The pizza always arrive cold 🥶 but i reheat them anyway Then i ordered gorgonzola cheese last time n it arrived warm tgt with mascarpone cheese n buffalo cheese all in room temperature 😟then my family n i had diarrhea and stomach cramp after consuming the gorgonzola cheese!!! 🤬When I informed them just to ask them to remind their staff to make sure refrigerated items shd be kept in the right temperature they replied that
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I hv been ordering fm them many times including pizza n some frozen items. The pizza always arrive cold 🥶 but i reheat them anyway

Then i ordered gorgonzola cheese last time n it arrived warm tgt with mascarpone cheese n buffalo cheese all in room temperature 😟then my family n i had diarrhea and stomach cramp after consuming the gorgonzola cheese!!! 🤬When I informed them just to ask them to remind their staff to make sure refrigerated items shd be kept in the right temperature they replied that gorgonzola is best served ard room temperature n said they could not be sure if my food poisoning did happen due to the cheese!! Well i m 100% certain n sure it is the gorgonzola cheese coz i had it on the 1st day then n i got sick 😷 then my husband tried on the following day n he got sick too! 😡So is that customer service? I will never order anything from them again bad service n rotten food!🤬
(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
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DETAILED RATING
Taste
Service
Hygiene
Value
Date of Visit
2020-12-20
Dining Method
Delivery
Type of Meal
Other