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2023-08-22
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I had the displeasure of dining at this establishment and let me tell you, it was a absolute nightmare. The customer service was beyond terrible. Not only did I find a small cockroach in my fried rice after eating half of it, but when I discreetly asked for it to be taken back and taken off my bill, I was met with an atrocious attitude from the staff.Instead of taking responsibility for their mistake, they insisted that I pay for the dish, and that they would cook us a fresh one. Reluctantly, I
Instead of taking responsibility for their mistake, they insisted that I pay for the dish, and that they would cook us a fresh one. Reluctantly, I agreed, only to find that they had simply recooked the same rice after removing the cockroach, as we found a cockroach leg after. To make matters worse, when I reported this to the supervisor, their attitude was even worse than before, and even the other staff members started being rude and talking loudly near our table.
This is not a cheap restaurant by any means, and it's shocking that they would treat their customers in such a way. It's clear that these staff members have no business working in the food or customer service industry. I would not recommend this place to anyone.
The portions of the food were quite small when compared to a few years ago. Also, there
was quite a bit of MSG in the food.
The steamed meat dumplings(小籠包)：
Mediocre. This dish is supposed to be the highlight of a shanghainese
restaurant but it was that good. The dumpling wrappers were a bit thick.
Pan
fried meat dumplings (鍋貼):
It didn't look and taste like it was pan fried. But it was hot
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