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2023-11-03 601 views
Just hope this would be helpful to somebody who care coffee and food hygiene at least as much as the view or ig shot spot.Been in the neighborhood since it’s opening several years ago, used to get coffee daily here, and been witnessing staff comes and goes and the coffee price goes rocketing high. No complaints- still good coffee, good place to chill.But today this happened — the staff used a wet dishcloth to directly touch the foam on my hot latte - he was clearly over pouring and wanted to wi
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Just hope this would be helpful to somebody who care coffee and food hygiene at least as much as the view or ig shot spot.

Been in the neighborhood since it’s opening several years ago, used to get coffee daily here, and been witnessing staff comes and goes and the coffee price goes rocketing high. No complaints- still good coffee, good place to chill.

But today this happened — the staff used a wet dishcloth to directly touch the foam on my hot latte - he was clearly over pouring and wanted to wipe some of the foam away in case it will outflow and drip. The dishcloth is claimed later to be used to wipe the steam nozzle for cream only — but the dishcloth was put directly on the board of the coffee machine, completely no idea how long it would be totally disinfect and wased again.

What really triggered this post was what happened next — the staff didn’t apologize or make any effort to fix this clearly hygiene concern— instead, he kept on insisting this is the RIGHT way to do, this is ok to touch the coffee directly with dish rag — they make NO effort to improve and no apology, not even “I’ll take your suggestion into consideration” — they were just phoning it in and perfunctory this.

I hope anyone, who think it is completely normal and baseline standard to have a coffee not touched by a no-matter-how-reasonable dishcloth, could think abt the decision before go there enjoying your coffee.


(The above review is the personal opinion of a user which does not represent OpenRice's point of view.)
Post
DETAILED RATING
Taste
Decor
Service
Hygiene
Value
Date of Visit
2023-11-03
Waiting Time
3 Minutes (Dine In)
Spending Per Head
$45 (Tea)