After waiting an hour to be seated, it was another 10 minutes until tea cups, saucers, bowls and plates were unceremoniously slammed onto our table by one of the waiters, who then skulked off, never to reappear.
Dim sun laden trollies were whisked past by elderly ladies, all whom seemed in a tremendous rush to reach the next table. We were too busy trying to catch the next trolly to enjoy much conversation, and spent most of the meal craning our necks to see what was on offer.
We successfully flagged down some shrimp and some vegetable dumplings but they were disappointingly stodgy, and uninspired compared to what we've previously eaten elsewhere.
It soon became apparent there was more items on the menu than there were being wheeled around. The trolleys were pushing the un-wanted dim sum ---a never-ending supply of sticky rice in lotus leaves, deep fried spring rolls and century (old) eggs. No sign of fried squid with spicy salt, baked BBQ pork puffs, or deep fried dumplings with shrimp, which were what we actually wanted.
After a half hour of trolly-tracking fatigue, we waved down a manager to order the aforementioned missing items, who scribbled them down on a scrap of paper and scurried off. Ten minutes later, it was a trolly tout, not the manager, that returned to unapologetically inform us that none of our chosen dishes were unavailable.
In two years living in Hong Kong this ranks as the most disappointing culinary experience, especially considering all of the hype. If City Hall was a movie, it would be The Phantom Menace.